Customer Service Representative

2 weeks ago


Sens, Bourgogne-Franche-Comté, United States Knitwell Group Full time

As a Sales Associate with the Knitwell Group, you will be at the forefront of delivering exceptional customer experiences in our LOFT Outlet store. With a focus on personalized styling recommendations and creating authentic connections with customers, you will play a key role in driving brand loyalty and sales.

About Us

The Knitwell Group is a leading fashion retailer dedicated to empowering women to find their authentic self-expression. Our mission is to create modern, feminine, versatile clothing that makes every woman feel confident and beautiful.

Job Description

This is an exciting opportunity to join our team as a Sales Associate in our Las Vegas Outlet Center store. As a Sales Associate, you will be responsible for:

  • Providing exceptional customer service and creating personalized shopping experiences
  • Sharing product knowledge and making stylish recommendations to customers
  • Maintaining visual and operational standards in the store
  • Partnering with store leaders to achieve individual goals and daily expectations
Requirements

To succeed in this role, you will need:

  • Sales or customer-facing experience (preferred)
  • A hospitality mindset when engaging with customers
  • Flexible availability, including evenings, weekends, and holidays
  • Technology proficiency and ability to operate a point-of-sale system
Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus discounts at other Knitwell Group brands
  • Support for individual development and opportunities for growth within our family of brands
  • A culture of giving back - opportunities to support our philanthropic partners that benefit local communities


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