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Administrative Program Coordinator
2 months ago
Location
Athens-Clarke - BH - Athens, GA
Employment Type
Full Time
Work Schedule
Day Shift
Category
Administrative Support
Position Summary:
The Administrative Program Coordinator plays a crucial role in delivering various essential clerical tasks within a behavioral health outpatient environment.
Work Hours:
Hours may vary, including some evenings and weekends, based on clinic operational needs.
Key Responsibilities:
- Function in a dynamic setting that necessitates multitasking and exceptional customer service & interpersonal abilities to warmly welcome clients & visitors.
- Manage incoming calls
- Coordinate appointment scheduling
- Confirm insurance details and collect co-payments
- Perform data entry tasks
- Scan and upload information into the electronic records system.
- Address client inquiries and concerns
- Participate in agency meetings and fulfill mandatory training requirements.
- Monitor vital signs
- Secure prior authorization for medical services or prescriptions
- Undertake additional responsibilities as assigned.
Qualifications
Essential Qualifications:
High school diploma or GED along with one year of general office or administrative experience.
Preferred Qualifications:
- Background in Medical Assisting is advantageous.
- At least one year of experience in a medical or behavioral health context.
- Strong, engaging, and personable communication skills.
- Experience in a medical or behavioral health office setting.
- Proficient computer skills, particularly in Microsoft Word and Excel.
- Highly organized with a keen attention to detail.
