Parts Sales Specialist

2 weeks ago


San Antonio, Texas, United States Bruckner Truck Full time
WHO WE ARE

Bruckner Truck & Equipment stands as one of the largest family-owned semi-truck dealerships in the United States, operating over 40 locations across 11 states with a dedicated team of more than 1,500 members.

At Bruckner's, we are not just a business focused on selling parts and servicing trucks; we play a vital role in providing solutions to transportation providers, who are essential to everyday life. We are committed to our local communities and prioritize the well-being of our team members.

OUR CORE VALUES
  • Integrity and Honesty
  • Valuing Our People and Communities
  • Customer-Centric Approach
  • Commitment to Excellence

WHAT WE OFFER

  • Competitive Compensation Plans
  • Paid Time Off and Holidays
  • Comprehensive Health, Dental, and Vision Plans
  • Investment in Training & Development
  • Generous 401(k) and Profit-Sharing Plan
  • Tuition Assistance Program
  • Employee Stock Ownership Program
  • Technician Student Loan Reimbursement
  • Disability and Life Insurance
  • Opportunities for Internal Promotion
  • Flexible Spending Account
  • Health Club Reimbursement
  • Family and Team-Oriented Environment
  • Employee Referral Bonus
  • Engaging and Challenging Assignments

JOB SUMMARY
The Parts Sales Specialist is responsible for processing parts orders via phone or in-person at the counter. This role involves advising customers on necessary parts based on descriptions or reported issues. The ability to operate a forklift is essential, along with performing tasks that ensure the efficient operation of the parts department.

DUTIES & RESPONSIBILITIES
  • Respond to customer inquiries and fulfill orders from stock.
  • Assist customers at the parts counter and shop counter.
  • Utilize catalogs, microfiche viewers, or computers to locate replacement part numbers, availability, pricing, and alternatives.
  • Guide customers on substitutions or modifications when replacements are unavailable.
  • Inform customers about quality improvements or service bulletins related to part replacements.
  • Inspect returned parts to determine defects and process exchanges or refunds.
  • Organize parts according to part number sequences.
  • Employ precision measuring tools to assess whether similar parts can be modified to meet required specifications.
  • Prepare parts shelves for physical inventory by cleaning.
  • Process payments and provide change.
  • Conduct periodic inventory checks.

QUALIFICATIONS:
Applicants should have a high school diploma or equivalent and a minimum of two years of experience in a heavy-duty truck or automotive parts department. The ability to effectively interact with customers and colleagues is crucial, along with a sense of urgency in addressing customer needs.

Physical demands include the ability to lift objects weighing up to 50 lbs from the floor to waist height and 25 lbs to shoulder height. Candidates must be adaptable to fast-paced environments and capable of operating parts department equipment, including forklifts and pickups.

For more information about our family-owned company and the opportunities we provide, please explore our resources.



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