Guest Experience Expert Overnight

7 days ago


Truckee, California, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at The Ritz-Carlton Lake Tahoe. As a key member of our resort operations team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and unique.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner
  • Complete reports and maintain accurate records
  • Share knowledge of the local area and provide recommendations to guests
  • Ensure that all interactions with guests are professional and courteous
  • Collaborate with other team members to achieve exceptional guest satisfaction
Requirements
  • High school diploma or equivalent required
  • No related work experience necessary
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
Benefits

We offer a competitive hourly rate of $23.28, as well as a range of benefits including health care, flexible spending accounts, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.

At Marriott International, we believe in hiring talented individuals who share our passion for delivering exceptional guest experiences. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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