Guest Experience Ambassador

2 weeks ago


Truckee, California, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at The Ritz-Carlton Lake Tahoe. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences that exceed our high standards.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and share knowledge of the local area with guests.
  • Maintain a safe and clean work environment, adhering to company policies and procedures.
  • Protect company assets and uphold quality standards.
  • Ensure uniform, personal appearance, and communications are professional.
Requirements
  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.
Benefits

We offer a competitive hourly rate of $22.28, as well as a range of benefits including health care, flexible spending accounts, 401(k) plan, earned paid time off, and life insurance.

Marriott International is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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