Guest Experience Expert

3 days ago


Truckee, California, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at The Ritz-Carlton Lake Tahoe. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner
  • Complete reports and share highlights of the local area with guests
  • Empower guests to move about their space and take the initiative to deliver a wide range of services
  • Ensure a safe work place and maintain confidentiality, protecting company assets and upholding quality standards
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • No supervisory experience required
  • License or certification not required
Benefits

We offer a competitive hourly rate of $23.28, as well as health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.

About Us

At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Join us in creating experiences so exceptional that long after a guest stays with us, the experience stays with them.



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