Front Desk Associate

4 weeks ago


Philadelphia, Pennsylvania, United States Union League of Philadelphia Full time
Job Title: Front Desk Attendant

Reports to: Front Desk Manager

Department: The Inn

Location: The Union League of Philadelphia

The Front Desk Attendant is a key member of our team, responsible for providing exceptional customer service to our guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Responsibilities:

  • Review arrivals list each day
  • Perform all check-in/check-out tasks
  • Manage online and phone reservations
  • Greet and welcome guests upon their arrival
  • Post correct and accurate charges
  • Respond to guest complaints in a timely and professional manner
  • Upsell rooms when appropriate
  • Be knowledgeable about the Inn and the League itself
  • Communicate with other departments effectively

Requirements:

  • High school diploma or equivalent
  • Customer Service experience
  • Well-groomed, professional appearance
  • Outstanding written and verbal communication skills
  • The ability to work independently and multi-task
  • Desire and willingness to work as a team and within other departments
  • Personal maturity, sound judgement, motivation, and integrity
  • Timing Flexible
  • Team player

Benefits:

  • Fair wages and safe working environment
  • Employee meals
  • Energetic, multi-faceted, team-oriented work atmosphere
  • Exposure to a national market
  • Opportunities of promotion from within
  • Educational funding for employees and Scholarship opportunities for employee children and grandchildren
  • Uniforms (for uniformed employees)
  • Two weeks' vacation after one year (for full-time employees)
  • 401K retirement plan with employer match of up to 6% once required hours are met (for full-time and part-time employees)
  • Choice of three Blue Cross health plan products (for full-time employees)
  • Dental insurance (for full-time employees)
  • Employer paid life insurance and disability program (for full-time employees)


  • Philadelphia, Pennsylvania, United States Front Desk Associate Full time

    Job SummaryThe Medical Assistant plays a vital role in our healthcare team, responsible for obtaining patient records and test results, preparing treatment rooms for examinations, and assisting our practitioners during medical procedures.Key Responsibilities:• Room patients and update patient information into the electronic medical record system•...

  • Front Desk Associate

    4 weeks ago


    Philadelphia, Pennsylvania, United States Fairfield Inn Philadelphia Full time

    Job SummaryThe Front Desk Associate is responsible for providing exceptional guest service and ensuring a seamless stay experience for all hotel guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesWelcoming and checking-in guests in a...

  • Front Desk Associate

    3 weeks ago


    Philadelphia, Pennsylvania, United States Hilton City Avenue Full time

    Job DescriptionAt Hilton City Avenue, we are seeking a highly skilled and friendly Guest Service Agent to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional guest service, responding to guest requests, and ensuring a seamless check-in and check-out experience.Key Responsibilities:Process guest check-ins...


  • Philadelphia, Pennsylvania, United States Style Netbox Full time

    Job Title: Front Desk RepresentativeAt Style Netbox, we're seeking a highly organized and customer-focused Front Desk Representative to join our team in Philadelphia, PA.About the Role:This is an exciting opportunity to work in a dynamic and creative environment, where you'll be the first point of contact for clients and visitors. As a Front Desk...


  • Philadelphia, Pennsylvania, United States Pyramid Global Hospitality Full time

    Job Title: Front Desk AgentAbout the Role:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Pyramid Global Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.Key Responsibilities:Guest Registration: Greet and...


  • Philadelphia, Pennsylvania, United States Style Netbox Full time

    Job Title: Front Desk RepresentativeAbout Style Netbox:At Style Netbox, we believe every brand is a canvas waiting to be transformed into a masterpiece. We're not just a marketing agency; we're your creative partners, weaving stories that captivate, designs that inspire, and strategies that propel businesses forward.Job Overview:As a Front Desk...


  • Philadelphia, Pennsylvania, United States Style Netbox Full time

    Job OverviewAt Style Netbox, we're seeking a highly organized and customer-focused Front Desk Representative to join our dynamic team in Philadelphia, PA. As the first point of contact for clients and visitors, you will embody the professionalism and creativity of our company, maintaining a welcoming and organized front office while supporting administrative...


  • Philadelphia, Pennsylvania, United States Style Netbox Full time

    Job OverviewAt Style Netbox, we're seeking a highly organized and customer-focused Front Desk Representative to join our team in Philadelphia, PA. As the first point of contact for clients and visitors, you will embody the professionalism and creativity of our company, maintaining a welcoming and organized front office while supporting administrative tasks...

  • Front Desk Ambassador

    4 weeks ago


    Philadelphia, Pennsylvania, United States Club Quarters Full time

    Front Desk AgentAt Club Quarters, we're looking for a talented and outgoing individual to join our team as a Front Desk Agent. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a warm and welcoming experience for all our guests.Responsibilities:Welcoming guests and providing them with...


  • Philadelphia, Pennsylvania, United States Planned Companies Full time

    Planned Companies is seeking a highly motivated and customer-focused Concierge Front Desk Associate to join our team. As a key member of our concierge team, you will be responsible for providing exceptional service to our residents, guests, and vendors. Your warm and welcoming demeanor will make a lasting impression, setting the tone for a memorable...


  • Philadelphia, Pennsylvania, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key ResponsibilitiesGuest Experience: Greet guests with a positive attitude and enthusiasm,...


  • Philadelphia, Pennsylvania, United States Sage Hospitality Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and courteous Front Desk Agent to join our team at The Logan Hotel. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless experience for all visitors.Responsibilities:Respond to guest inquiries and provide accurate...


  • Philadelphia, Pennsylvania, United States Canopy by Hilton Philadelphia Center City Full time

    Job Title: Front Desk AgentAre you a people-oriented individual with a passion for delivering exceptional guest experiences? We are seeking a Front Desk Agent to join our team at Canopy by Hilton Philadelphia Center City.Responsibilities:Provide warm and friendly greetings to guests, creating a positive first impression.Efficiently handle check-in and...

  • Front Desk Supervisor

    4 weeks ago


    Philadelphia, Pennsylvania, United States HEI Hotels and Resorts Full time

    Job Title: Front Desk SupervisorAbout the Job:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at HEI Hotels and Resorts. As a Front Desk Supervisor, you will be responsible for managing the front office operations, ensuring customer satisfaction, and meeting/exceeding financial goals.Responsibilities:* Communicate...

  • Front Desk Ambassador

    3 weeks ago


    Philadelphia, Pennsylvania, United States Hilton Philadelphia at Penn's Landing Full time

    About Us: At Hilton Philadelphia at Penn's Landing, we are dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships....


  • Philadelphia, Pennsylvania, United States Sage Hospitality Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Logan Hotel.Job Overview:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, responding to their inquiries, and resolving any issues that may arise during their stay.Responsibilities:Guest...


  • Philadelphia, Pennsylvania, United States Homewood Suites Full time

    Job OverviewWe are seeking a skilled Front Desk Agent to join our team at Homewood Suites. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, managing reservations, and ensuring a seamless stay for our guests.Key Responsibilities:Welcoming guests and assigning roomsManaging online and phone...


  • Philadelphia, Pennsylvania, United States Mid Atlantic Retina Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Representative to join our team at Mid Atlantic Retina. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a smooth and efficient experience for our patients and visitors.Key...


  • Philadelphia, Pennsylvania, United States Davidson Hospitality Group Full time

    As a Front Desk Ambassador at Davidson Hospitality Group, you'll be the first point of contact for our guests. Here's what you can expect from this role:Job OverviewWe're looking for a friendly and welcoming individual to join our team as a Front Desk Ambassador. In this role, you'll be responsible for creating a positive and inviting atmosphere for our...


  • Philadelphia, Pennsylvania, United States HHM Hotels Full time

    Hotel Front Desk AttendantWe are seeking a highly skilled and enthusiastic hotel front desk agent to join our guest services team at HHM Hotels.Key Responsibilities:Provide exceptional customer service to guests, ensuring a warm welcome and a smooth check-in and check-out process.Manage guest accounts, handle complaints, and resolve issues in a professional...