Front Desk Representative

4 weeks ago


Philadelphia, Pennsylvania, United States Homewood Suites Full time
Job Overview

We are seeking a skilled Front Desk Agent to join our team at Homewood Suites. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, managing reservations, and ensuring a seamless stay for our guests.

Key Responsibilities:
  • Welcoming guests and assigning rooms
  • Managing online and phone reservations
  • Providing information about hotel amenities and services
  • Responding to guest complaints in a timely and professional manner
  • Liaising with housekeeping staff to ensure rooms are clean and tidy
Requirements:
  • Prior experience as a Hotel Front Desk Agent or similar role
  • Experience with hotel reservations software
  • Excellent communication and organizational skills

We offer a competitive benefits package, including medical benefits, PTO, and 401K. If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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