Clerical Associate Level 3

1 day ago


New York, New York, United States IMS People Full time
Job Summary

We are seeking a highly organized and detail-oriented Clerical Associate to join our team at IMS People. As a key member of our Business Office and Outpatient Registration team, you will be responsible for performing a variety of administrative tasks, including registration, cashiering, and scheduling appointments.

Key Responsibilities:

  • Conduct patient interviews to obtain identifying information, including demographic, biographic, and insurance status, and enter this information accurately into our EPIC system.
  • Obtain signatures on registration forms, including TPO, Bill of Rights, HIPAA Notice of Privacy, Health Care Proxy, and General Consents.
  • Enroll patients into Imprivata Palm Scanner system and Mychart.
  • Scan insurance cards, Photo ID, and other supporting documentation in EPIC.
  • Assist patients in making or rescheduling appointments in EPIC.
  • Generate Medical Record Numbers for New Patients.
  • Perform systems checks to verify insurance coverage, including ePaces for Medicaid.
  • Revise patient information in EPIC based on documentation provided by patients.
  • Provide guidance to patients regarding Hospital Policy, including document requirements for Insurance Screening and/or Financial Assistance.
  • Accept patient payments of cash, checks, debit, and credit cards.
  • Issue payment receipts via EPIC payment function.
  • Reconcile all payments received against receipts issued and prepare daily proof of cash reconciliation report.
  • Submit daily reconciled cash payments, receipts, and reports to department designee for review.
  • Follow proof of cash reconciliation policy and all other cashier procedures and functions.
  • Provide coverage in other clinical areas as needed.
  • Perform other assignments as deemed necessary by the department.

Requirements:

  • Two years' experience in a medical office setting.
  • Bilingual (English and Spanish) skills.
  • EPIC registration experience.
  • Data entry skills.
  • Computer experience.

Education/Training/Certifications:

  • High School Diploma/GED; prior medical office experience and knowledge of medical terminology preferred.

Additional Requirements:

  • Schedule Note: The manager needs 2 workers to cover this need Monday – Friday 7am-7pm, with one worker assigned to the 7am-3pm tour and the other worker assigned to the 11am-7pm tour.

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