Service BDC Representative

1 week ago


Bel Air, Maryland, United States Bob Bell Chevrolet of Bel Air Full time

Join Our Team as a Service BDC Representative at Bob Bell Chevrolet of Bel Air

About Us

At Bob Bell Chevrolet of Bel Air, we strive to deliver exceptional customer experiences that foster long-term relationships. Our team is dedicated to providing award-winning service and value to our community.

Job Summary

We are seeking a highly motivated Service BDC Representative to join our team. As a key member of our service department, you will be responsible for handling phone appointments, working with internet leads, and delivering exceptional customer service.

Key Responsibilities

  • Handle all phone appointments in a timely and professional manner
  • Work with internet leads to set appointments for service
  • Deliver inquiries and messages to other service personnel and departments promptly
  • Provide exceptional customer service by addressing inquiries and issues directly with customers
  • Coordinate rental arrangements for customers while their vehicles are in service

Requirements

  • Excellent verbal and written communication skills
  • Self-motivation and a drive to succeed
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Excellent organizational skills

What We Offer

  • Competitive compensation and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Equal Employment Opportunity

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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