Service BDC Representative
5 days ago
At Bob Bell Chevrolet of Bel Air, we are seeking a highly motivated and customer-focused Service BDC Representative to join our team.
Job Summary:
We are looking for a Service BDC Representative who is passionate about delivering exceptional customer service and ensuring a seamless experience for our customers.
Key Responsibilities:
- Handle all phone appointments and work with internet leads to set appointments for service
- Deliver inquiries and messages to other service personnel and departments in a timely manner
- Communicate directly with customers to address their inquiries and issues
- Coordinate rental arrangements for customers while their vehicles are in service
Requirements:
- Excellent verbal and written communication skills
- Self-motivation and a drive to succeed in meeting customer expectations
- Proficiency in Microsoft Word, Excel, and Outlook
- Strong organizational skills and attention to detail
Benefits:
- Medical and Prescription Drug Plans
- Health Savings Account (HSA) Eligibility
- Wellness Program
- CareFirst Video Visit Eligibility
- Dental and Vision Plans
- 401K
- Disability and Life Insurance
- Employee Car Purchase Program
- Career Progression Opportunities
- Great Company Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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