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Customer Service Representative

2 months ago

Bel Air, Maryland, United States Lourice karkar - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our clients, understanding their needs and providing personalized solutions.
  • Insurance and Financial Services: Use a customer-focused approach to educate clients about insurance options and develop leads, schedule appointments, and market appropriate products and services.
  • Team Collaboration: Work closely with our team to identify customer needs and develop strategies to meet those needs.
Benefits
  • Competitive Salary and Commission/Bonus Structure: Earn a competitive salary plus commission/bonus for meeting sales targets.
  • Paid Time Off and Flexible Hours: Enjoy paid time off and flexible hours to maintain a healthy work-life balance.
  • Opportunities for Advancement: Grow your career with us and take on new challenges and responsibilities.
Requirements
  • Excellent Communication Skills: Possess excellent written, verbal, and listening skills to effectively communicate with clients and team members.
  • People-Oriented and Detail-Oriented: Be a people-oriented individual with a keen eye for detail to ensure accuracy and quality in your work.
  • Proactive Problem-Solving: Demonstrate proactive problem-solving skills to resolve customer issues and concerns.
  • Ability to Learn Computer Functions: Be able to learn and adapt to new computer functions and systems.
  • Property and Casualty License: Possess a Property and Casualty License or be willing to obtain one.