Field Service Technician
4 days ago
Job Summary:
We are seeking a highly skilled Field Service Representative to join our team. As a Field Service Representative, you will be responsible for installing and servicing equipment, assisting customers with problem resolution, and providing technical support.
Key Responsibilities:
- Install and service equipment to ensure optimal performance
- Assist customers in resolving problems and providing technical support
- Identify and correct hardware failures, software discrepancies, and programming problems
- Instruct customers on proper use, operation, and maintenance of equipment
- Provide telephone consultation for customers and internal personnel
- Recommend corrective action and troubleshooting approaches
- Assist in training other Field Service Representatives and customers on equipment use and maintenance
Requirements:
- Strong mechanical, electrical, and electronic skills
- Experience with computers, pneumatics, and hydraulics
- Experience in the woodworking industry a plus
- Completion of Field Service training program or prior experience in N/C or P/C service/maintenance or maintenance/operation experience on woodworking machinery
Travel Requirements:
Up to 90% travel required, with extensive travel in local and regional areas.
Benefits:
- Medical, dental, and vision insurance
- 401(k) match
- Flexible spending accounts
- AFLAC
- Group term life insurance
- Optional life insurance
Compensation:
Base pay: $62k-$65k+ (OT) | $550/month in car allowance + gas, tires, and oil changes | $50/day in per diem | $3-$5k in bonus | tools provided and expense account | = over $75-80k/1st year
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