Field Service Technician

4 days ago


Seattle, Washington, United States Orion Talent Full time
Job Title: Field Service Representative

Job Summary:

We are seeking a highly skilled Field Service Representative to join our team. As a Field Service Representative, you will be responsible for installing and servicing equipment, assisting customers with problem resolution, and providing technical support.

Key Responsibilities:

  • Install and service equipment to ensure optimal performance
  • Assist customers in resolving problems and providing technical support
  • Identify and correct hardware failures, software discrepancies, and programming problems
  • Instruct customers on proper use, operation, and maintenance of equipment
  • Provide telephone consultation for customers and internal personnel
  • Recommend corrective action and troubleshooting approaches
  • Assist in training other Field Service Representatives and customers on equipment use and maintenance

Requirements:

  • Strong mechanical, electrical, and electronic skills
  • Experience with computers, pneumatics, and hydraulics
  • Experience in the woodworking industry a plus
  • Completion of Field Service training program or prior experience in N/C or P/C service/maintenance or maintenance/operation experience on woodworking machinery

Travel Requirements:

Up to 90% travel required, with extensive travel in local and regional areas.

Benefits:

  • Medical, dental, and vision insurance
  • 401(k) match
  • Flexible spending accounts
  • AFLAC
  • Group term life insurance
  • Optional life insurance

Compensation:

Base pay: $62k-$65k+ (OT) | $550/month in car allowance + gas, tires, and oil changes | $50/day in per diem | $3-$5k in bonus | tools provided and expense account | = over $75-80k/1st year



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