Customer Service Specialist

1 day ago


Kaneohe, Hawaii, United States U.S. Marine Corps Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting sales growth.

Key Responsibilities
  • Provide excellent customer service to all customers, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Process sales transactions, handle returns and exchanges, and maintain accurate records of customer interactions.
  • Work collaboratively with the sales team to promote sales growth and achieve sales targets.
  • Participate in visual merchandising and store displays to create an attractive and inviting shopping environment.
  • Maintain a high level of product knowledge and stay up-to-date on new products and promotions.
  • Perform other duties as assigned by management.
Requirements
  • One year of experience in a customer-facing role, preferably in retail or sales.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 20 pounds and stand for long periods.
What We Offer
  • A competitive hourly rate.
  • A comprehensive training program to help you develop your skills and advance your career.
  • A fun and dynamic work environment with opportunities for growth and development.

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