Sales and Customer Service Representative

3 days ago


Kaneohe, Hawaii, United States Massage Envy Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide outstanding customer service to our clients, ensuring they feel valued and understood.
  • Sales and Promotion: Promote the value of our services by educating clients on new and expanded services, selling our wellness programs, and encouraging homecare retail purchases.
  • Client Acquisition and Retention: Help grow and retain a client base through in-person and phone/email outreach.
  • Team Support: Support clinic flow by greeting clients, scheduling services, and addressing questions.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous sales experience preferred.
  • Skills: Critical thinking, excellent math and computer skills, and the ability to multitask.
  • Personality: Great people skills, ability to establish positive relationships with guests and team.
What We Offer
  • Competitive Compensation: Hourly rate of $14.00-$20.00/hour, plus commission pay.
  • Benefits: Medical benefits, 401k program, paid vacation, mental health days, and discount on services and products.
  • Training and Development: Opportunities for growth and refinement of skills through training programs.


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