Parts Specialist

2 weeks ago


Kaneohe, Hawaii, United States O'Reilly Auto Parts Full time
Job Summary

O'Reilly Auto Parts is seeking a highly skilled and customer-focused Parts Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a thorough knowledge of our products and services, including automotive parts, accessories, and tools.
  • Assist customers in finding the right products and services to meet their needs, providing recommendations and solutions as needed.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Contribute to a positive and productive store environment, working collaboratively with colleagues to achieve sales and customer service goals.
  • Participate in ongoing training and development programs to enhance product knowledge and sales skills.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • 1-2 years of experience in a sales or customer service role, preferably in the automotive industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to multitask, prioritize tasks, and work in a fast-paced environment.
  • Basic math skills and accuracy with handling cash and credit card transactions.
What We Offer
  • Competitive hourly wage and opportunities for advancement.
  • Comprehensive training program, including product knowledge and sales skills development.
  • Opportunities for career growth and professional development.
  • A fun and dynamic work environment with a team-oriented culture.

O'Reilly Auto Parts is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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