Cashier and Customer Experience Specialist

6 days ago


New Berlin, Wisconsin, United States Michaels Stores Full time

We are seeking a skilled Cashier and Customer Experience Specialist to join our team at Michaels Stores. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring a fast and friendly checkout experience, and contributing to the overall success of our store.

Key Responsibilities:

  • Customer Service: Provide friendly and attentive service to all customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Checkout Experience: Ensure a smooth and efficient checkout process, handling customer transactions, and maintaining a clean and organized checkout area.
  • Merchandise Duties: Assist with receiving and stocking merchandise, maintaining a visually appealing store environment, and adhering to company standards for merchandise presentation.

Requirements:

  • Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and management.
  • Strong Problem-Solving Skills: Ability to resolve customer complaints and issues in a professional and courteous manner.
  • Teamwork and Adaptability: Ability to work collaboratively with colleagues to achieve store goals and adapt to changing priorities and circumstances.

What We Offer:

  • Competitive Pay and Benefits: We offer a competitive hourly rate and a comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: We offer opportunities for career growth and advancement, including training and development programs to help you succeed in your role.
  • A Fun and Supportive Work Environment: We strive to create a positive and inclusive work environment that supports the well-being and success of our employees.


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