Credit Management Associate

2 weeks ago


Redlands, California, United States Esri Full time
Position Overview

Are you a meticulous collections expert? Leverage your expertise in our Credit and Collections division by ensuring precise and up-to-date accounts receivable records for Esri clients.

In this dynamic and collaborative setting, you will utilize your analytical and investigative skills to support both domestic and international clients across various sectors. This role offers opportunities for growth within the department and across the organization.

Key Responsibilities
  • Process payments, balance accounts, and address discrepancies
  • Engage with clients through phone and written communication
  • Manage account statements for designated clients
  • Conduct credit assessments for new and existing clients
  • Handle all facets of customer account management
  • Advise on credit limits, credit holds, and order releases
Qualifications
  • Minimum of 2 years experience in collections account management
  • Excellent communication, prioritization, and multitasking abilities with a keen eye for detail
  • Capability to thrive in a fast-paced environment
  • Driven and passionate about completing tasks consistently and thoughtfully, both independently and as part of a team
  • Basic proficiency in Microsoft Office applications (Word, Outlook; familiarity with Excel is a plus)
  • High school diploma or equivalent
Preferred Qualifications
  • Typing speed of at least 25 words per minute
  • Experience in corporate collections
  • Familiarity with SAP and Salesforce

Compensation and Benefits

Esri offers a competitive total rewards package that includes comprehensive health and welfare benefits: medical, dental, vision, life insurance options for employees and their families, 401(k) and profit-sharing plans, a minimum of 64 hours of vacation leave, twelve paid holidays annually, and opportunities for personal and professional development. The base salary is just one aspect of our total rewards strategy, which considers various factors such as skills, experience, training, and organizational needs.

A reasonable estimate of the base salary range is

$20.75-$30.15 USD

About Esri

At Esri, we believe that diversity goes beyond just a concept. When individuals with different experiences, perspectives, backgrounds, and cultures unite, we foster innovation and create a better workplace. We are dedicated to maintaining a diverse workforce aligned with our mission of driving positive global change. Our commitment to diversity, equity, and inclusion is an ongoing journey, and we strive to continually learn, grow, and evolve our workplace so that every employee can contribute to their best work. This commitment extends to the global communities we serve through our GIS technology.

Equal Opportunity Employer

Esri is an equal opportunity employer (EOE), and all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation during the employment process, please reach out to us with your request and contact information.

Privacy Commitment

Esri takes privacy seriously and is committed to transparency regarding how we collect and use your information, ensuring you have control over your data and preferences while adhering to the highest standards of compliance.

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