Customer Service Representative
2 weeks ago
Level
Entry
Job Location
BellStores Inc - Wadsworth, OH
Position Type
Customer Service Representative
Salary Range
$13.25 Hourly
Job Shift
Any
Description
CUSTOMER SERVICE REPRESENTATIVE
As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. Your role will involve handling customer inquiries, resolving issues, and providing product information. You will also be responsible for maintaining a clean and organized store environment, including stocking shelves and processing transactions.
Major Job Activities
- Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
- Handle customer transactions, including processing payments and handling returns.
- Stock merchandise on sales floor and in coolers, ensuring that products are properly displayed and easily accessible to customers.
- Work with other store employees as a member of the BellStore Team to achieve sales goals and maintain a positive store environment.
- Maintain a clean and organized store environment, including sweeping and mopping floors, and restocking shelves.
- Perform other duties as assigned by Store Management.
Qualifications
Qualifications
•Outgoing and able to work pleasantly with the public.
•Ability to work shifts, holidays, and weekends.
•Honest and dependable.
•Reliable transportation and phone communication.
Physical Requirements
•Standing - 90%
•Lifting up to 40# - for stocking shelves, coolers, back room - daily.
•Reaching - daily (above head - cigarette racks, storage shelves, etc.).
•Bending - daily (down and side to side).
•Pushing - brooms, mops, dolly on wheels - daily.
•Pulling - cart daily.
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