Spa Operations Manager

4 weeks ago


Destin, Florida, United States Hand & Stone - Panama CityDestin Full time
Job Description

At Hand and Stone Massage and Facial Spa in Destin, we are seeking a highly skilled Spa Manager to lead our team in delivering exceptional customer experiences. The ideal candidate will have a proven background in sales management, spa operations, and customer service, with a passion for promoting the benefits of massage and skin care services.

Key Responsibilities:
  • Lead by example and train associates on securing repeat business through membership acquisition.
  • Hire and maintain a team of spa professionals willing and able to fulfill the spa's operating hours and meeting customer demand year-round.
  • Coach team members to success and collect their available commissions related to spa growth and achievement.

Requirements:
  • 2 to 3 years management experience in the salon/spa, retail, or hospitality industry.
  • Flexible schedule, including some nights and weekends, with a month's advance notice.
  • Strong, clear communication skills, with bilingual English and Spanish a plus.

What We Offer:
  • $50k-$60k base salary, with total compensation including health insurance and bonuses exceeding $75k.
  • Simple IRA retirement account with employer matching.
  • Paid Time Off and Advanced Training, including an in-person training at corporate offices.
  • Spa Membership for each teammate, promoting wellness and inclusivity.

About Our Spa:

As a franchise model, Hand and Stone Massage and Facial Spa in Destin is independently owned and operated, with national brand awareness and a commitment to positive, honest communication. We welcome all qualified leaders to apply and join our team in delivering exceptional customer experiences.

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