Beauty Operations Manager
4 days ago
European Wax Center is seeking a highly skilled Center Manager to oversee daily operations, drive sales growth, and deliver exceptional customer experiences.
As a key member of our team, you will be responsible for:
- Leading a high-performing team to achieve sales goals and deliver outstanding guest experiences
- Recruiting, training, and retaining top talent in Sales Associates and Estheticians
- Fostering a positive work environment that encourages innovation and problem-solving
- Setting Associate goals that focus on sales growth and profitability
- Coaching performance through available metrics and encouraging Associate growth through achievement and accountability
- Implementing and executing systems/processes consistent with a high-performing franchise
- Creating visual tracking and analytical reports using Excel, Word, and PowerPoint
- Organizing outreach and marketing events
- Demonstrating success as an effective trainer and motivator to your team
- Carrying out administrative tasks, including payroll, scheduling, inventory, and reporting (~20% of your time)
Why You'll Thrive in This Role: You'll have the opportunity to lead a top-performing team, leverage your passion for beauty, and grow your career with the fastest-growing company in the beauty lifestyle category.
Requirements
- Proven track record of success in sales and team building
- Exceptional customer service skills
- Effective communication skills in all situations, including guest relations, conflict resolution, individual coaching, and group presentations
- Enthusiasm for the brand and beauty industry
- Outgoing, energetic, resourceful, and detail-oriented
- Able to evaluate issues, establish priorities, and pivot direction when necessary
- Able to work a flexible schedule, including days, evenings, and weekends
Benefits
- Discounted waxing services and retail products
- Competitive hourly wage plus performance bonuses
- Employer-paid basic life and AD&D insurance
- Employer-subsidized health insurance and other supplemental insurance offers
- Paid Time-Off (increases with tenure)
- Employee referral and guest referral programs
About Us: European Wax Center is a nation-wide company providing professional waxing services to anyone seeking smooth skin. Our facilities are modern, clean, and sanitary, with private suites. Our specialists are licensed and trained to deliver an exceptional wax experience. For more information about European Wax Center or a career with us, visit our website or social media channels.
EWC Staffing LLC is proud to be an Equal Employment Opportunity and affirmative action employer, celebrating diversity and not discriminating based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We highly value authenticity.
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