Retail Operations Manager
4 weeks ago
Hibbett Retail, Inc. is seeking a highly motivated and experienced Retail Operations Manager to join our team. As a key member of our operations team, you will be responsible for assisting the Store Manager in controlling the assets of Hibbett I City Gear.
- Assist the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities.
- Consult with the Store Manager to determine the methods and approaches necessary to achieve store goals and initiatives.
- Uphold policies, procedures, and standards listed in the visual manual.
- Provide knowledge and guidance to employees and customers in all departments when necessary.
- Direct staff to ensure each department's responsibilities and standards are completed.
- Keep the Store Manager informed about inventory movement and customer trends.
- Assure quality customer service is maintained.
- Perform general administrative duties as needed and be trained in the Store Manager's responsibilities.
- Supervise employees in the absence of the Store Manager.
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Interview, train, and direct employees.
- Plan, assign, and direct work.
- Resolve problems.
- Experience working in a retail environment, preferably in footwear and athletic apparel.
- 1-3 years of customer service experience.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment.
- Ability to assist in managing a team and keep up with overall goals and profits.
- Self-starter with initiative to take on important tasks without being asked.
- Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
- Team-player passionate about outstanding customer service and selling merchandise.
Hibbett's Privacy Policy: Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
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