Restaurant Operations Manager
4 weeks ago
At Chicken Salad Chick, we are seeking a skilled Assistant Manager to join our team. As a key member of our management team, you will be responsible for ensuring exceptional customer service, managing daily operations, and maintaining a clean and safe environment.
Key Responsibilities:
- Manage daily activities to ensure guests receive excellent customer service
- Demonstrate a strong awareness and concern for food quality and safety
- Adjust to multiple demands and shifting priorities
- Sense of Urgency that creates surprisingly fast Speed of Service
- Attention to detail that ensures preparation and production procedures are followed
- Execution of systems that ensure a refreshingly clean environment
- Maintaining a work environment that ensures and promotes food safety
- Vigilant attention to the organization and appearance of the kitchen
Behavior Characteristics:
- Work a maximum of up to forty hours per week in the restaurant
- Allocate at least two hours per week to planning
- Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
- Combine critical thinking and practical leadership to create a culture of innovation
- Effectively coach and give direction
- Intentionally and methodically grow and nurture relationships with the staff
- Be able to connect with a multicultural team
- Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
- Enthusiastically and passionately lead the Kitchen team
Additional Responsibilities:
- Inventory management
- End-of-Month counts and input
- Maintaining accurate transfer logs
- Effective & efficient ordering
- Maintaining a LEAN production environment
- Coaching, evaluating, and providing accountability for all kitchen Team Members
- Troubleshooting and repairing equipment and facilities
- Ensure all necessary preventative maintenance and cleaning on a per set schedule.
As a successful Assistant Manager at Chicken Salad Chick, you will have the opportunity to develop your leadership skills, work in a fast-paced environment, and be part of a dynamic team that is passionate about delivering exceptional customer service.
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