Client Support Specialist and Operations Coordinator
7 days ago
Client Support Specialist & Operations Coordinator
In the role of Client Support Specialist & Operations Coordinator, you are essential to our team and represent Aire Serv during customer interactions. Your duties encompass overseeing service inquiries and resolving client issues with professionalism and respect. A self-driven, enthusiastic individual dedicated to delivering exceptional client support is crucial. You should also be adept at managing various scenarios effectively on a daily basis.
- Respond to incoming inquiries in a courteous and professional manner
- Organize and schedule appointments
- Delegate daily responsibilities to team members
- Engage in marketing and promotional activities to highlight additional offerings
- Address service requests, client communications, and concerns promptly
- Oversee office operations and administrative procedures efficiently
- Perform additional tasks as necessary, including cross-training
- A minimum of two years in an administrative role
- Outstanding written and verbal communication abilities
- Detail-oriented with proficient data entry skills
- Positive demeanor and a collaborative team player
- Basic computer proficiency, including familiarity with Microsoft Office
- Typing proficiency is a plus
- Paid time off
- Health insurance benefits
- 401K matching program
- Opportunity for additional commissions
- Supportive and enjoyable workplace culture
If you are committed to delivering outstanding client support and thrive in a collaborative, team-oriented environment, we invite you to consider joining us. Aire Serv is a prominent name in the heating and cooling industry, with numerous locations across North America. Our team is dedicated to upholding the principles of Respect, Integrity, and Customer Focus. Join us in providing exceptional services and fostering strong client relationships.
Compensation: $17.00 per hour
Aire Serv is committed to fostering a supportive workplace where employees are valued and respected. By joining our team, you become part of a community that emphasizes honesty and integrity. Your commitment and dedication are vital to our success in delivering exceptional service for heating and cooling systems.
*Please note that all Aire Serv franchise businesses operate independently within designated regions. Each franchisee is responsible for their employment decisions and business operations under the Aire Serv brand.
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Melbourne, Florida, United States Aire Serv Full timeClient Support Specialist & Operations CoordinatorIn the role of Client Support Specialist & Operations Coordinator, you are essential to our operations and represent Aire Serv during customer interactions. Your key duties involve overseeing service requests and resolving client inquiries with professionalism and respect. You should be proactive,...
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