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Client Support Specialist and Operations Coordinator
2 months ago
Client Support Specialist & Operations Coordinator
In the role of Client Support Specialist & Operations Coordinator, you are essential to our organization, representing Aire Serv during customer interactions. Your key responsibilities encompass managing service inquiries and resolving client issues with professionalism and respect. A self-driven, enthusiastic individual dedicated to delivering exceptional client support is essential. You must also be adept at navigating various scenarios efficiently on a daily basis.
- Professionally manage incoming communications
- Coordinate service appointments
- Delegate daily responsibilities to team members
- Engage in marketing and sales initiatives to promote additional offerings
- Promptly address service requests, customer inquiries, and grievances
- Effectively oversee office operations and procedures
- Perform additional tasks as necessary, including cross-training
- A minimum of two years in an administrative role
- Outstanding written and verbal communication capabilities
- Meticulous attention to detail with strong data entry skills
- Positive demeanor and collaborative spirit
- Basic computer proficiency, including familiarity with Microsoft Office
- Typing proficiency is a plus
- Paid time off
- Health insurance benefits
- 401K matching program
- Opportunity for additional commissions
- Supportive and enjoyable workplace culture
If you are committed to delivering outstanding client service and thrive in a collaborative environment, Aire Serv is the right place for you. As a prominent provider in heating and cooling solutions, we operate over 200 locations across North America. Our team is dedicated to the principles of Respect, Integrity, and Customer Focus, ensuring we deliver high-quality services and foster strong client relationships.
Compensation: $17.00 per hour
Aire Serv is dedicated to fostering a nurturing work atmosphere where employees are appreciated and respected. By becoming part of our organization, you will join a community that values honesty and integrity. Your commitment plays a crucial role in our success in providing exceptional service for heating and cooling systems.
*Please note that all Aire Serv franchise businesses are independently owned and operated within a specific region. Each franchisee is responsible for employment decisions and business operations under the Aire Serv brand.
