Client Support Specialist and Operations Coordinator

2 months ago


Melbourne, Florida, United States Aire Serv Full time

Client Support Specialist & Operations Coordinator

In the role of Client Support Specialist & Operations Coordinator, you are essential to our team and represent Aire Serv during customer interactions. Your duties encompass overseeing service inquiries and resolving client issues with professionalism and respect. A self-driven, enthusiastic individual dedicated to delivering exceptional client support is essential. You should also be adept at managing various scenarios effectively on a daily basis.

  • Respond to incoming inquiries in a courteous and professional manner
  • Coordinate appointment scheduling
  • Delegate daily responsibilities to team members
  • Engage in promotional activities to highlight additional offerings
  • Address service requests, client communications, and concerns promptly
  • Oversee office functions and procedures efficiently
  • Carry out additional tasks as needed, including cross-training
Qualifications:
  • A minimum of two years in an administrative role
  • Strong written and verbal communication capabilities
  • Detail-oriented with proficient data entry skills
  • Positive demeanor and a collaborative team player
  • Basic computer proficiency, including Microsoft Office
  • Typing proficiency is a plus
Perks:
  • Paid time off
  • Health insurance benefits
  • 401K matching program
  • Opportunity for additional commissions
  • Supportive and enjoyable workplace culture

If you are committed to delivering outstanding client support and thrive in a collaborative, team-focused environment, we invite you to consider joining us. Aire Serv is a prominent name in the heating and cooling industry, with numerous locations across North America. Our team is dedicated to upholding the principles of Respect, Integrity, and Customer Focus. Join us in providing exceptional services and fostering strong client relationships.

Compensation: $17.00 per hour

Aire Serv is committed to fostering a nurturing work environment where employees are appreciated and respected. By becoming part of our team, you join a community that values honesty and integrity. Your commitment and dedication are vital to our success in delivering exceptional service for heating and cooling systems.

*Please note that all Aire Serv franchise businesses operate independently within designated regions. Each franchisee is responsible for their employment decisions and business operations under the Aire Serv brand.



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