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Patient Service Representative

2 months ago


Knoxville, Tennessee, United States Covenant Health (Tennessee) Full time
Job Summary

Covenant Health (Tennessee) is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional administrative support to our patients and healthcare providers.

Key Responsibilities
  • Maintain accurate and up-to-date patient records, including demographic and medical information.
  • Schedule patient appointments and procedures, ensuring timely and efficient use of provider time.
  • Process patient registration, including verification of insurance coverage and demographic information.
  • Respond to patient inquiries and concerns in a professional and courteous manner.
  • Collaborate with healthcare providers and other team members to ensure seamless patient care.
Requirements
  • High school diploma or equivalent required; prior medical office experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, providers, and other team members.
  • Ability to maintain confidentiality and handle sensitive patient information.
  • Basic computer skills and proficiency in electronic medical records systems.
About Covenant Health (Tennessee)

Covenant Health (Tennessee) is a leading healthcare provider in East Tennessee, dedicated to delivering high-quality patient care and exceptional service. Our team of healthcare professionals is committed to making a positive impact in the lives of our patients and communities.