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Customer Service Lead
2 months ago
We are seeking a highly skilled Customer Service Lead to join our team at Dunn-Edwards. As a key member of our store operations team, you will be responsible for ensuring a distinctive shopping experience for all guests and executing store operations during scheduled shifts.
Key Responsibilities- Model outstanding customer service and selling skills to deliver exceptional guest experiences.
- Allocate staff and resources to maintain a well-stocked sales floor and optimize store operations.
- Organize and maintain sales floor and stock areas to ensure a clean and safe environment.
- Build trusted partnerships with our painting professionals to drive sales and customer satisfaction.
- Take full responsibility for store operations in the absence of the Store Manager and Assistant Store Manager.
- Four years of High School with diploma or GED equivalent required.
- Previous experience in a shift supervisory role is a plus.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Valid driver's license required.
- Health insurance, dental insurance, vision insurance, vacation and holiday pay, paid sick time, 401K program including company match (benefits vary for PT employees).
This role may require physical activities such as lifting, standing, and walking for long periods. Additionally, you may be required to drive a company vehicle and interact with customers in a fast-paced environment.
Dunn-Edwards is an Equal Opportunity Employer, M/F/D/V.
