Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Dealership Receptionist for nights and weekends. As the first point of contact for customers, the receptionist plays a crucial role in creating a positive and welcoming atmosphere.
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Answer and direct incoming phone calls to the appropriate departments.
- Provide information about the dealership's products and services.
- Handle customer inquiries and resolve or escalate issues as needed.
- Manage the reception area and ensure it is clean and organized.
- Assist with administrative tasks, such as filing and data entry.
- Collaborate with other team members to ensure smooth operations.
Requirements:
- Previous experience in a customer service or receptionist role is preferred.
- Strong communication and interpersonal skills.
- Excellent organizational abilities and attention to detail.
- Proficient in basic computer skills.
- Ability to work independently and as part of a team.
- Enthusiastic and positive attitude.
About Us:
Team Kia of El Cajon is a leading automotive dealership committed to providing exceptional service to our valued customers. We take pride in offering a wide range of top-quality vehicles and ensuring a positive buying experience. Our success is driven by a team of dedicated professionals who are passionate about the automotive industry.
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