Customer Service Representative

4 weeks ago


El Cajon, California, United States Team Kia of El Cajon Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Dealership Receptionist for nights and weekends. As the first point of contact for customers, the receptionist plays a crucial role in creating a positive and welcoming atmosphere.

Key Responsibilities:

  • Greet and assist customers in a friendly and professional manner.
  • Answer and direct incoming phone calls to the appropriate departments.
  • Provide information about the dealership's products and services.
  • Handle customer inquiries and resolve or escalate issues as needed.
  • Manage the reception area and ensure it is clean and organized.
  • Assist with administrative tasks, such as filing and data entry.
  • Collaborate with other team members to ensure smooth operations.

Requirements:

  • Previous experience in a customer service or receptionist role is preferred.
  • Strong communication and interpersonal skills.
  • Excellent organizational abilities and attention to detail.
  • Proficient in basic computer skills.
  • Ability to work independently and as part of a team.
  • Enthusiastic and positive attitude.

About Us:

Team Kia of El Cajon is a leading automotive dealership committed to providing exceptional service to our valued customers. We take pride in offering a wide range of top-quality vehicles and ensuring a positive buying experience. Our success is driven by a team of dedicated professionals who are passionate about the automotive industry.



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