Vice President of End User Technology Support

2 weeks ago


New York, New York, United States Russell Tobin Full time
Job Summary

The Vice President of End User Technology Support will provide executive-level support, day-to-day technology operations management, and oversight for key systems administration initiatives. This role ensures the integrity of the distributed platform hosting services for End User applications.

Key Responsibilities
  • Lead technology teams and drive innovation
  • Provide strategic thinking and problem-solving abilities
  • Communicate complex technical concepts to executive leadership
  • Foster a culture of transparency and communication within the technology department
  • Develop and execute a comprehensive technology strategy aligned with business objectives
  • Identify and implement innovative solutions to drive end user productivity
  • Manage and delegate daily technical group tasks and efforts
  • Collaborate with the Security department to design and implement corporate security standards
  • Create and maintain technical documentation and executive summaries
Requirements
  • Bachelor's or master's degree in computer science, Information Technology, or a related field
  • Extensive experience in a technology leadership role within IT/financial services
  • Proven ability to lead, motivate, and manage technology teams
  • Strong strategic thinking and problem-solving abilities
  • Exceptional communication and interpersonal skills
  • Demonstrated ability to drive technology initiatives in a fast-paced, dynamic environment
Additional Responsibilities
  • Work closely with internal and external partners to guarantee continuous infrastructure availability
  • Suggest and implement continuous improvement and automation efforts across the end user ecosystem
  • Provide technical advice and industry best practices related to end user computing technologies
Behavioral and Leadership Competencies
  • Possesses and applies broad knowledge of concepts and principles while exhibiting technical expertise in core subject areas
  • Works well independently with minimal instruction/guidance, confident to escalate issues appropriately
  • Excellent team player and effectively engages external/internal partners across the enterprise portfolio
  • Strong analytical and problem-solving skills with a focus for continuous improvement


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