Senior End User Support Specialist

2 weeks ago


New York, New York, United States Tradeweb Full time
Job Title: Senior End User Support Engineer

Tradeweb is seeking a highly skilled Senior End User Support Engineer to join our team. As a key member of our IT organization, you will be responsible for providing exceptional support to our global end users, ensuring seamless access to our technology infrastructure.

Key Responsibilities:
  • Provide expert-level technical support for desktops, laptops, mobile devices, and other endpoints
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and implement process improvements to enhance IT service delivery
  • Stay up-to-date with the latest technology trends and advancements
  • Communicate effectively with stakeholders at all levels
Requirements:
  • 7+ years of experience in desktop support or engineering
  • Strong understanding of IT service management principles
  • Knowledge of infrastructure technology and engineering
  • Excellent communication and problem-solving skills
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

At Tradeweb, we are committed to providing a supportive and inclusive work environment that fosters innovation and creativity. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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