Data Center Server Break Fix Specialist
1 day ago
We are seeking a highly skilled Data Center Server Break Fix Technician to join our team at Milestone Technologies. As a key member of our data center operations team, you will be responsible for providing top-notch technical support and maintenance services to our customers.
Key Responsibilities- Diagnose and resolve server hardware issues in a timely and efficient manner
- Perform routine maintenance tasks, including server upgrades and replacements
- Collaborate with internal engineering teams and vendors to resolve complex technical issues
- Install and arrange new equipment for data centers
- Perform internal system component upgrades
- Utilize customers' infrastructure management system tools to troubleshoot and identify server issues
- Update inventory information as specified in the process and directives
- Support routine audits and special move projects
- Contribute to the development and implementation of Standard Operating Procedures (SOPs) and Maintenance of Procedures (MOPs)
- 1-3 years of hands-on computer/server hardware break-fix experience in a data center environment
- 1-3 years' experience with Linux OS
- Ability to read and create server build plans
- Knowledge of computer applications
- Knowledge of service management or ticketing system
- Effective communication and listening skills, written and verbal fluency in English
- Excellent customer service mindset willing to meet and exceed customer expectations
- Knowledge of computer applications preferably with Slack, Teams, Jira, Google Workspace, and Microsoft Office Products
- Previous ticket system exposure
- Self-motivated, professional, and high level of attention to detail
- Driven, self-motivated to continuously improve
- Eager to learn and fast learner
- Willingness to adapt to different learning styles in training new technicians
- Adaptable, able to work independently and a proactive team-player
- Able to work well in isolation and on repetitive tasks
- Capable of multitasking with high level of attention to detail
- Able to mentor and train peers
- Able to safely lift and move a minimum of fifty (50) pounds
- College degree or equivalent in a technology-related field
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Data Center Server Break Fix Technician
1 week ago
Quincy, Massachusetts, United States Milestone Technologies Full timeAbout the RoleMilestone Technologies is seeking a highly skilled Data Center Server Break Fix Technician to join our team. As a Data Center Server Break Fix Technician, you will be responsible for troubleshooting and repairing server hardware issues in our data center environment.Key ResponsibilitiesTroubleshoot and repair server hardware issues in a data...
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Data Center Server Break Fix Technician
1 week ago
Quincy, Massachusetts, United States Milestone Technologies Full timeJob OverviewMilestone Technologies is seeking a highly skilled Data Center Server Break Fix Technician to join our team. As a key member of our data center operations team, you will be responsible for providing technical support and maintenance for our data center infrastructure, including servers, storage systems, and network equipment.Key...
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