Senior Director, Talent Management

3 days ago

Atlanta, United States Visa Full time
About the Role

We are seeking a highly experienced and skilled Senior Director, Talent Management to join our Global Talent Management team at Visa. This is a key leadership role that will play a critical part in shaping the future of our organization.

Key Responsibilities
  • Lead the evolution of our performance, development, and promotional practices for all employees, ensuring we have the definitions, frameworks, tools, and processes in place to improve and drive accountability for performance and development of our employees and managers across the enterprise.
  • Develop and implement strategies to enhance Visa's Performance and Development practices, inclusive of OKRs, Quarterly Conversations, Annual Review, Individual Development Objectives, and Managing Low Performance.
  • Drive improvements to our Global Expanded Role Promotions process to improve the manager and People Business Partner experience while driving continued fairness and transparency.
  • Build the narrative and launch plan for our Manager Effectiveness strategy, inclusive of role expectations, the Manager180 Upward Feedback Process, Manager Hub, and our Visa University development offerings.
  • Lead a high-performing team of direct reports and multiple x-functional project teams to enhance the design of all our talent practices and enable our PBP and Leaders to execute with excellence.
  • Develop metrics and Key Results for how we will measure impact and track progress quarterly against our performance, development, manager effectiveness, and promotion practices.
  • Lead Visa University team members to improve our approach to manager and all-employee enablement.
Requirements
  • At least 12 years of relevant experience with an Advanced degree (e.g. Masters/MBA) preferred.
  • 4 years of leading a team designing talent management practices at a large, global company.
  • Experience with People Leader strategies and performance management at a global organization.
  • Strong knowledge of talent management research and benchmarks.
  • Mature leadership style with ability to motivate multiple x-functional teams.
  • Self-directed, process-oriented individual with strong business acumen and ability to manage multiple priorities.
  • Highly pragmatic style. Quick and adaptive changes in decisions and course of action.
  • Thorough and detailed analysis of problems to produce optimal decisions focused on very specific goal.
  • Proven ability to lead large scale and global change efforts.
  • Proven ability to build strong relationships, influence key stakeholders, and build consensus around decision-making and problem-solving.
  • Strong oral/written communication skills and highly collaborative.
  • Breadth of understanding & experience across all Talent COE sub-functions.
What We Offer

Visa offers a comprehensive benefits package, including Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. This position may be eligible for bonus and equity.

This is a hybrid position, with the ability to work from the office 2-3 set days a week, with a general guidepost of being in the office 50% or more of the time based on business needs.

This position requires travel 5-10% of the time.

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