Customer Service Ambassador

3 weeks ago


Clifton, New Jersey, United States Papillon Ribbon & Bow Inc Full time
Job Overview

Papillon Ribbon & Bow Inc is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities
  • Provide product and service information to clients, answering their questions and addressing their concerns
  • Process and verify the accuracy of customer orders, utilizing our internal computer systems and customer purchase orders
  • Initiate required actions in response to customer requests to change or cancel orders, updating orders accordingly and advising necessary departments of the changes
  • Maintain customer records by updating account information
  • Resolve product or service problems by clarifying customer complaints, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
Requirements
  • Prior customer service experience, with the ability to work well under pressure
  • Rapid learning skills, with a focus on detail, analysis, problem-solving, and quality
  • Excellent listening skills and phone mannerisms, with the ability to resolve issues and demonstrate self-control
  • Multi-tasking and strong communication and organization skills
  • Ability to work well under pressure and be punctual, self-motivated, and willing to train
What We Offer
  • A competitive salary and benefits package, including 401(k), health insurance, and training and development opportunities
  • A dynamic and supportive work environment, with opportunities for growth and advancement
  • The chance to work with a leading provider of couture packaging solutions, custom ribbon, luxury gift boxes, and specialty packaging bows


  • Clifton, New Jersey, United States Family Dollar Full time

    Why Work at Family Dollar?Family Dollar, Inc, a leading discount retailer, is seeking a highly motivated and customer-focused Customer Service Ambassador to join our team. As a valued member of our store staff, you will play a vital role in providing exceptional customer service, ensuring a positive shopping experience for our valued customers.Key...

  • Brand Ambassador

    3 weeks ago


    Clifton, New Jersey, United States MMG Full time

    Job OpportunityWe are seeking a highly motivated and enthusiastic Brand Ambassador to join our team at MMG. As a Brand Ambassador, you will play a key role in increasing brand awareness, educating newcomers about our company culture, and tracking activity.Key Responsibilities:Engage with key client personnel through direct interactions with customers in...

  • Brand Ambassador

    3 weeks ago


    Clifton, New Jersey, United States MMG Full time

    Brand Ambassador OpportunityWe are seeking a highly motivated and engaging Brand Ambassador to increase brand awareness and promote a positive experience for our clients. As a key representative of our company, you will be responsible for educating newcomers about our company culture and tracking activity.Key Responsibilities:Client Engagement: Identify and...

  • Brand Ambassador

    2 weeks ago


    Clifton, New Jersey, United States MMG Full time

    Brand Ambassador OpportunityWe are seeking a highly motivated and charismatic Brand Ambassador to join our team at MMG. As a Brand Ambassador, you will be responsible for increasing brand awareness, educating newcomers about our company culture, and tracking activity. The ideal candidate will be outgoing, engaging, and enjoy interacting with others.Key...


  • Clifton, New Jersey, United States Smashburger Full time

    Key Responsibilities:• Ensure each guest receives exceptional service and has a positive dining experience.• Develop knowledge of all menu items and be able to make suggestions and answer questions to enhance the guest experience.• Process POS transactions accurately and follow cash handling procedures to maintain a secure and efficient environment.•...


  • Clifton, New Jersey, United States Smashburger Full time

    Be a Part of the Smashburger Team!As a Guest Service Expert at Smashburger, you will be responsible for delivering exceptional customer service to our guests. Your primary goal will be to ensure that every guest has a positive experience, from the moment they walk in the door until they leave.Main Responsibilities:Provide Gold Standard service to every...


  • Clifton, New Jersey, United States Wingstop Restaurants Full time

    Delivering World-Class ServiceAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, providing authentic, positive, and genuine experiences for our guests. Your responsibilities will include greeting guests, answering phone calls, taking and delivering orders, and ensuring that every guest leaves with a smile on their...


  • Clifton, New Jersey, United States Papillon Ribbon & Bow Inc Full time

    Job DescriptionWe are a leading provider of custom packaging solutions, luxury gift boxes, and specialty packaging bows. As a Customer Service Representative, you will serve clients by providing product and service information, order entry, order tracking, customer support, and follow-through, as well as resolving product and service problems.Key...


  • Clifton, New Jersey, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary** We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may...


  • Clifton, New Jersey, United States Quest Diagnostics Full time

    Job SummaryThe Senior Director of Customer Operations is a key leader responsible for defining and implementing the end-to-end strategy and execution of customer-facing operations at Quest Diagnostics. This role requires a strong understanding of the laboratory business and its service requirements, as well as excellent interpersonal, customer service, and...


  • Clifton, New Jersey, United States Papillon Ribbon & Bow Inc Full time

    Job OverviewPapillon Ribbon & Bow Inc is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:Provide product and service...


  • Clifton, New Jersey, United States THOMAS TOBIN Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for establishing customer relationships, following up with customers as needed, and using a customer-focused, needs-based review process to educate customers about insurance options.As a member of our...


  • Clifton, New Jersey, United States Thomas Tobin - State Farm Agent Full time

    Job OverviewThe Thomas Tobin Insurance team has been serving the insurance needs of the community since 1999. Our focus is on providing top-notch insurance solutions, including auto, homeowners, renters, condo, life, and commercial insurance, as well as financial services. With over 50 years of combined insurance experience, our team is dedicated to...


  • Clifton, New Jersey, United States THOMAS TOBIN Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused, needs-based review process to educate customers about insurance...


  • Clifton, New Jersey, United States CVS Health Full time

    At CVS Health, we're shaping the future of healthcare for people, businesses, and communities. As a Retail Store Associate, you'll play a meaningful role within our team, providing exceptional customer service and supporting the sales floor. Your talents and expertise will help us positively impact customers at a time, making a real difference in their...


  • Clifton, New Jersey, United States Aero Manufacturing Company Full time

    Job SummaryAero Manufacturing Company is seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have 10-15 years of experience in Customer Service and Administrative Assistant roles, with a strong working knowledge of MS Office Suite and QuickBooks.Key Responsibilities:Proactively process and manage customer...


  • Clifton, New Jersey, United States The Challenge Printing Company Inc Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Support Representative to join our team at The Challenge Printing Company Inc. This role will be responsible for providing exceptional customer service to our clients, ensuring their needs are met in a timely and professional manner.Key ResponsibilitiesDevelop and maintain strong relationships...


  • Clifton, New Jersey, United States Asurion Full time

    Job Title: Floating Retail SpecialistJob Summary: We are seeking a highly skilled and customer-focused Floating Retail Specialist to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing technical expertise, and driving sales in our stores.Key Responsibilities:Travel to various...


  • Clifton, New Jersey, United States Massage Envy Full time

    Overview:We're seeking a skilled Customer Service Representative to join our team at Massage Envy Clifton. As a key member of our staff, you'll be responsible for delivering exceptional customer experiences and promoting the value of Total Body Care.Responsibilities:Provide outstanding customer service and help clients feel valued and understoodPromote the...


  • Clifton, New Jersey, United States Asurion Full time

    Job Title: Floating Retail Specialist - Sales, Repair & TechLOB: Customer Solutions InStoreWe are seeking a highly skilled and customer-focused individual to join our team as a Floating Retail Specialist. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences, providing technical expertise, and...