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Customer Service Agent

1 month ago

Clifton, New Jersey, United States State Farm Insurance Full time

State Farm Insurance

**Job Summary**

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.

**Key Responsibilities**

* Assist customers with inquiries, complaints, and policy changes in a professional and efficient manner
* Provide accurate and timely information regarding insurance products and services
* Process policy applications, renewals, and cancellations
* Handle billing and payment inquiries
* Resolve customer issues and complaints in a collaborative and solution-focused approach
* Maintain accurate customer records and update information as needed
* Stay updated on industry trends and changes in insurance policies

**What We Offer**

* A dynamic and supportive work environment
* Opportunities for professional growth and development
* Competitive compensation and benefits package

**Requirements**

* High school diploma or equivalent required
* 1-2 years of customer service experience in a similar industry
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and meet deadlines

**How to Apply**

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.