Dealer and Entertainment Specialist

6 days ago


Kansas City, Missouri, United States PENN Entertainment Full time

About Us

PENN Entertainment is a leading provider of entertainment solutions, dedicated to delivering exceptional experiences to our customers. We're passionate about creating a dynamic and engaging environment that fosters growth and development for our team members.

Job Summary

We're seeking a skilled Table Games Dealer to join our team. As a Table Games Dealer, you will be responsible for providing accurate and efficient dealing services while maintaining a high level of customer satisfaction.

Key Responsibilities

  • Provide accurate and efficient dealing services while following proper game procedures.
  • Perform accurate chip and cash transactions.
  • Observe or receive wagers from customers and take or pay the appropriate game outcomes.
  • Maintain game security and protect company assets at all times.
  • Assist customers in understanding the rules and ensure adherence to established policies and procedures.
  • Payout winning bets and collect losing bets.
  • Notify Table Games Leadership immediately of any irregularities or customer requests outside of a Table Games Dealer's authority or knowledge.
  • Provide customers with information on how to play the game if requested.
  • Maintain a safe and responsible work environment.

Requirements

  • Must be at least 21 years of age.
  • High school diploma or equivalent.
  • Must successfully complete dealer training or have previous casino dealing experience.
  • Must be fast and accurate in handling cash.
  • Six months experience in customer service field preferred.
  • Must be able to successfully complete an audition displaying adequate Table Games Dealing skills.
  • Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets.
  • Must possess good manual dexterity for quick and accurate handling of chips, cards, and money.
  • Must possess excellent interpersonal skills.

What We Offer

PENN Entertainment offers a dynamic and supportive work environment, with opportunities for career growth and development. We're committed to providing our team members with the tools and resources they need to succeed.


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