Front Desk Host

3 days ago


Toledo, Ohio, United States Dave & Buster Full time
Job Summary

We are seeking a highly skilled and enthusiastic Front Desk Host to join our team at Dave & Buster's. As a Front Desk Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities
  • Guest Experience: Deliver exceptional guest service, ensuring that every interaction is positive and memorable.
  • Front Desk Operations: Manage the front desk area, ensuring it is clean, organized, and fully stocked with supplies.
  • Game and Retail Sales: Promote and sell games and merchandise to guests, providing expert knowledge and recommendations.
  • Communication: Effectively communicate with guests, team members, and management to ensure seamless operations and resolve any issues that may arise.
  • Teamwork: Collaborate with other team members to achieve sales goals and provide exceptional guest service.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, handling multiple tasks and priorities with ease.
Requirements
  • Age: Must be at least 16 years old.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to articulate clear greetings, requests for assistance, and farewells to guests.
  • Problem-Solving: Ability to calmly respond to dissatisfied guests and escalate issues to management as needed.
  • Physical Demands: Ability to work in a fast-paced environment, standing for long periods, and lifting up to 30 pounds.
What We Offer
  • Competitive Hourly Rate: $12.50 per hour.
  • Benefits Package: Medical, dental, vision, 401K, and more.
  • Opportunities for Advancement: Career growth and development opportunities within the company.

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