Current jobs related to Guest Services Coordinator - Toledo, Ohio - The Delta by Marriott

  • Guest Service Ambassador

    2 weeks ago

    Toledo, Ohio, United States Wingstop Restaurants Full time

    Deliver World Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, providing authentic, positive, and genuine experiences for our guests. Your responsibilities will include:Greeting guests and answering phone callsTaking and delivering orders in a timely and efficient mannerInteracting with guests...

  • Valet Service Manager

    1 month ago

    Toledo, Ohio, United States Parking Management Services Full time

    Job Title: Assistant Valet Guest Service ManagerJoin Parking Management Company (PMC) as an Assistant Valet Guest Service Manager and take your career to the next level! As a key member of our valet team, you will play a pivotal role in delivering exceptional guest experiences and ensuring seamless operations.About the Role:As an Assistant Valet Guest...

  • Event Coordinator

    2 weeks ago

    Toledo, Ohio, United States The Grille at Bridgewater Crossing Full time

    Event Server Job DescriptionWe are seeking a skilled Event Server to join our team at The Grille at Bridgewater Crossing. As an Event Server, you will be responsible for providing exceptional customer service, serving food and beverages, and ensuring a seamless event experience.Key Responsibilities:Guest Service: Greet guests with a friendly and welcoming...

  • Guest Room Attendant

    2 months ago

    Toledo, Ohio, United States The Grille at Bridgewater Crossing Full time

    About Us: The Grille at Bridgewater Crossing is a renowned dining establishment known for its exceptional cuisine and warm ambiance. We are dedicated to providing our guests with an unforgettable experience, and we strive to maintain the highest standards of excellence in all aspects of our operation. Position Summary: As a Guest Room Attendant, you will...

  • Electrical Services Coordinator

    1 day ago

    Toledo, Ohio, United States EMCOR Group Full time

    Job Title: Electrical Services Coordinator We are seeking an experienced Electrical Services Coordinator to join our team at EMCOR Group. The successful candidate will play a critical role in our construction team, ensuring seamless coordination and communication throughout the project lifecycle. ### Job Summary As an Electrical Services Coordinator, you...

  • Customer Service Coordinator

    1 month ago

    Toledo, Ohio, United States Ryder Full time

    Job Title: Customer Service CoordinatorRyder is seeking a highly motivated and customer-focused Customer Service Coordinator to join our team. As a Customer Service Coordinator, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and...

  • Customer Service Coordinator

    4 weeks ago

    Toledo, Ohio, United States Ryder Full time

    Job Title: Customer Service CoordinatorRyder is seeking a highly motivated and detail-oriented Customer Service Coordinator to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing workflow, and ensuring the smooth operation of our logistics operations.Key Responsibilities:Provide...

  • Activity Coordinator

    1 week ago

    Toledo, Ohio, United States Trilogy Management Services, LLC Full time

    Job Summary: We are seeking a skilled Activity Coordinator to join our team at Trilogy Management Services, LLC. As an Activity Coordinator, you will be responsible for planning and implementing programs and events that enhance the lives of our residents. This is a unique opportunity to make a meaningful difference in the lives of others and be part of a...

  • Behavioral Health Services Coordinator

    2 weeks ago

    Toledo, Ohio, United States VitalCore Health Strategies Full time

    Behavioral Health Coordinator Role SummaryThe Behavioral Health Coordinator is responsible for developing, implementing, and supervising a Behavioral Health delivery system that meets NCCHC/ACA standards. This role works closely with the Regional Manager, Site Administrator, Medical Director, and Psychiatrist to coordinate total contract services.Key...

  • Behavioral Health Services Coordinator

    3 weeks ago

    Toledo, Ohio, United States VitalCore Health Strategies Full time

    Behavioral Health Coordinator Job SummaryVitalCore Health Strategies is seeking a highly skilled Behavioral Health Coordinator to join our team at Lucas County Corrections Center in Toledo, Ohio. As a Behavioral Health Coordinator, you will play a critical role in the development, implementation, and monitoring of our Behavioral Health delivery system,...

  • Administrative Coordinator

    6 days ago

    Toledo, Ohio, United States OWENS CORNING CORPORATE SERVICES LLC Full time

    Job SummaryThe Administrative Specialist will serve as a trusted partner to the Vice President, Business Integration, and Vice President, Corporate Strategy. This role will involve building relationships within the organization, cross-functionally, and with key stakeholders to ensure effective communication and alignment with functional objectives.Key...

  • Behavioral Health Services Coordinator

    3 weeks ago

    Toledo, Ohio, United States VitalCore Health Strategies Full time

    Behavioral Health Coordinator Job SummaryVitalCore Health Strategies is seeking a highly skilled Behavioral Health Coordinator to join our team in Ohio. As a key member of our Behavioral Health Services team, you will be responsible for developing, implementing, and monitoring a comprehensive Behavioral Health delivery system that meets NCCHC/ACA...

  • Service Center Operations Coordinator

    1 week ago

    Toledo, Ohio, United States TForce Freight Full time

    Job Description Job Title: Service Center Operations Coordinator Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the Service Center management team to develop action plans and...

  • Child and Family Services Coordinator

    2 weeks ago

    Toledo, Ohio, United States Unison Behavioral Health Group Full time

    Join Our Team as a Child and Family Services CoordinatorCome work with us at Unison Health, a leading provider of behavioral health services. We're seeking experienced individuals to train as full-time Care Coordinators to work with children/youth with behavioral or developmental disability health challenges and their families.As a Child and Family Services...

  • Customer Service

    2 weeks ago

    Toledo, Ohio, United States MORNSUN INTERNATIONAL CO LTD Full time

    Job OverviewMornsun International Co Ltd is seeking a skilled Customer Service & Operations Coordinator to join our team. As a key member of our sales and business development team, you will play a crucial role in coordinating freight forwarding sales bookings and supply chain operations management.Key Responsibilities:Build and maintain strong relationships...

  • Customer Service Representative

    2 weeks ago

    Toledo, Ohio, United States Wingstop Restaurants Full time

    Wingstop Guest Service Team MemberAs a valued member of our team, you will be responsible for delivering exceptional customer service by:Providing World-Class ServiceActing as the face and voice of Wingstop to all guestsInteracting with guests by greeting them, answering the phone, and taking and delivering ordersEnsuring a positive and genuine experience...

  • Sales and Service Representative

    2 weeks ago

    Toledo, Ohio, United States 24 Hour Fitness Full time

    Deliver Exceptional Guest ExperiencesAs a Sales and Service Associate at 24 Hour Fitness, you will be responsible for delivering a world-class experience to our guests and members. This includes ensuring a welcoming and informative experience, as well as helping guests achieve their fitness goals.Key Responsibilities:Provide exceptional customer service and...

  • Customer Service Representative

    2 weeks ago

    Toledo, Ohio, United States Wingstop Restaurants Full time

    Delivering World-Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for creating authentic, positive, and genuine experiences for our guests. Your key responsibilities will include: Greeting guests and providing exceptional service Taking and delivering orders in a timely and efficient manner Maintaining a clean and organized...

  • Behavioral Health Coordinator

    6 days ago

    Toledo, Ohio, United States VitalCore Health Strategies Full time

    The Behavioral Health Coordinator plays a pivotal role in ensuring the delivery of high-quality behavioral health services within the correctional setting. This position is responsible for developing, implementing, and supervising behavioral health programs that meet the National Commission on Correctional Health Care (NCCHC) and Accreditation Council for...

  • Customer Service Representative

    2 weeks ago

    Toledo, Ohio, United States Wingstop Restaurants Full time

    Key Responsibilities:As a Guest Service Team Member at Wingstop, you will be responsible for delivering exceptional customer experiences by: Acting as the face and voice of Wingstop to all guests Providing authentic, positive, and genuine interactions with guests Greeting guests, answering phone calls, taking and delivering ordersWhat We Offer:As a member of...

Guest Services Coordinator

2 months ago

Toledo, Ohio, United States The Delta by Marriott Full time

We are seeking a dedicated Front Desk Agent to ensure our guests feel welcomed and enjoy a comfortable stay at The Delta by Marriott. The role of a Front Desk Agent is vital in creating memorable experiences for our clients. Responsibilities include greeting guests upon arrival, managing check-ins to their designated rooms, and providing information about the hotel's amenities.

Your role will involve overseeing our front-desk team, including Receptionists and Concierges, to guarantee exceptional customer service and hospitality. If you possess prior experience in the hospitality sector and are knowledgeable about hotel operations such as bookings, luggage handling, and check-in/check-out processes, we would be eager to connect with you.

Key Responsibilities:

  • Deliver high-quality guest service throughout their stay.
  • Ensure guests are warmly welcomed upon arrival.
  • Monitor daily reservations and prepare assigned rooms ahead of check-in.
  • Coordinate luggage collection and storage efficiently.
  • Oversee check-in and check-out processes, including managing reservations and financial transactions.
  • Promptly respond to guest requests, including in-room dining services.
  • Actively listen to and resolve guest complaints.
  • Provide personalized services to special guests, including those with disabilities, elderly guests, children, and VIPs.
  • Facilitate communication between guests and staff, ensuring concerns are addressed.
  • Inform guests about hotel services, including dining options and breakfast.
  • Promote all hotel amenities and programs available to guests.
  • Manage the guest relations team to uphold all operational standards.
  • Evaluate team performance and generate regular reports.
  • Collaborate with Housekeeping and Wait Staff to enhance the overall guest experience.
  • Review daily tasks, assign responsibilities, and monitor progress.
  • Analyze customer feedback and suggest improvements to enhance ratings.
  • Recommend local attractions, dining, shopping, and sightseeing options.
  • Build rapport with regular guests to foster loyalty.

Required Skills:

  • Proven experience as a Front Desk Agent.
  • Comprehensive understanding of hotel management best practices and relevant regulations.
  • Hands-on experience with Hotel Management software (PMS).
  • Fluency in English; knowledge of additional languages is advantageous.
  • Strong customer service orientation with excellent communication and listening skills.
  • Exceptional problem-solving and multitasking abilities.
  • Leadership qualities with the capacity to inspire a team towards high performance.
  • Flexibility to work varied hours.
  • Strong sense of responsibility and professional demeanor.

Job Type: Full-time

Benefits:

  • Employee discounts.
  • Flexible scheduling.
  • Paid time off.
  • Referral program.

Schedule:

  • 8-hour shifts.
  • Availability on weekdays and weekends.

Experience:

  • Preferred hotel experience: 1 year.