Administrative Coordinator

1 week ago

Greenville Texas, United States Better-Health-Group Full time

Overview:
At Better Health Group, our mission is to enhance the well-being of our community. We are dedicated to providing exceptional primary care for individuals aged 65 and older.

What Drives You?

  • Are you seeking a fulfilling career that promotes both personal and professional growth?
  • Do you have a genuine desire to assist others in achieving optimal health?
  • Are you prepared to become part of a dynamic team that aligns with your values?

Why Become Part of Our Team:
At Better Health Group, we prioritize our team members. We recognize your contributions.

Our team members are committed to their purpose and are developing their careers alongside a dependable group that shares the vision of delivering outstanding service focused on patient care and outcomes.


We believe that the small, everyday actions we take set us apart from other healthcare providers.

Our patients are like family, and we strive to keep our family healthy. Join us in transforming healthcare, one patient at a time.

We take exceptional care of our team so they can provide excellent care to our patients, leading to:
Enhanced Care. Improved Outcomes. Superior Health.

Key Responsibilities:
Become a Part of Our Team

Please explore our available positions and apply for the role that ignites your passion and enhances your skills.

Position Objective:


The Administrative Coordinator is an essential role responsible for routine administrative and patient support tasks within a medical practice, ensuring the office or clinic operates efficiently.

The individual will report to the Office Manager (or a similar position) and will manage patient demographics and insurance documentation.

This includes performing standard duties related to patient scheduling and processing payments/copayments.

Core Responsibilities:
Welcome patients with courtesy and professionalism, and perform all front office tasks as needed.

Handle all front desk operations accurately and professionally, including answering calls, greeting patients, scheduling appointments, balancing daily collections, addressing routine inquiries, and triaging calls.

Conduct patient phone communications, including proactive care coordination, medication reminders, appointment reminders, transitional care management, and ensure thorough documentation of telephone interactions.

Assist with patient appointments, including preparation, form completion, check-in, check-out, payment collection, and follow-up actions.

Maintain patient medical records in accordance with the Center's policies.

Support inventory management and maintain office supplies.

Assist in managing patient records, including medication sheets, questionnaires, screening forms, vaccinations, and other medical documents.

Provide patients with the necessary medical wellness paperwork to complete.

Perform additional duties as assigned.

Position Requirements/Skills:
High school diploma or equivalent is required.

Ability to accurately read and write medical terminology.

Basic computer skills, including familiarity with electronic medical records.

A minimum of 1 year of experience in a medical office setting.

Proven proficiency with Google Suite software or equivalent (MS Excel and MS PowerPoint).

Physical Requirements:
Full range of body motion, including handling and transferring patients, manual dexterity, and eye-hand coordination.

Requires standing, walking, pushing, bending, kneeling, and reaching for extended periods in a clinical environment.

Ability to sit or stand for prolonged periods.

Ability to lift/carry up to 15 lbs.

Corrected vision and hearing within normal range.

Ability to operate a computer and telephone.

Must have reliable transportation.

Key Attributes/Skills:
Possesses a positive work ethic that inspires others and exemplifies core values and guiding principles.

An effective team player who contributes valuable ideas and feedback and can be relied upon to meet commitments.

Demonstrates the ability to approach tasks and challenges with enthusiasm and dedication.

Focuses on achieving success and can be counted on to meet goals.

Demonstrated ability to handle confidential information responsibly.

Ability to collaborate cross-functionally with multiple teams and work independently with minimal supervision.

Excellent organizational, time-management, and multitasking skills with strong attention to detail.

Exceptional written and verbal communication skills; comfortable interacting with patients, providers, health plans, and internal/external stakeholders.

Strong interpersonal and presentation skills.

Strong critical thinking and problem-solving abilities.

Knowledge of medical coding is preferred.

Familiarity with HIPAA regulations is preferred.

We offer a comprehensive compensation and benefits package:
Medical, dental, vision, disability, and life insurance.

401k plan with employer matching.

Paid time off.

Paid holidays.

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