Patient Service Representative

2 weeks ago


Helena, Montana, United States Benefis Health System Full time
About the Role

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Benefis Health System. As a key member of our medical office team, you will be responsible for providing exceptional customer service to our patients and their families.

Key Responsibilities
  • Provide accurate and timely information to patients and their families regarding their medical care and services.
  • Manage patient schedules, appointments, and billing processes with precision and attention to detail.
  • Communicate effectively with healthcare providers, staff, and patients to ensure seamless care coordination.
  • Handle patient complaints and concerns in a professional and empathetic manner.
  • Collaborate with the healthcare team to identify and implement process improvements.
Requirements
  • High School graduate or equivalent.
  • Minimum of two (2) years medical office experience preferred.
  • Previous experience with health insurance and patient billing preferred.
What We Offer

At Benefis Health System, we are committed to providing a supportive and inclusive work environment that fosters growth and development. As a Patient Service Representative, you will have the opportunity to work with a talented team of healthcare professionals who share your passion for delivering exceptional patient care.



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