Patient Service Representative

3 days ago


Helena, Montana, United States Benefis Health System Full time
About the Role

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Benefis Health System. As a key member of our medical office team, you will be responsible for providing exceptional customer service to our patients and their families.

Key Responsibilities
  • Provide accurate and timely information to patients and their families regarding their medical care and services.
  • Manage patient schedules, appointments, and billing processes with precision and attention to detail.
  • Communicate effectively with healthcare providers, insurance companies, and other stakeholders to ensure seamless care coordination.
  • Handle patient complaints and concerns in a professional and empathetic manner.
  • Collaborate with the healthcare team to ensure that patients receive high-quality care and services.
Requirements
  • High School graduate or equivalent.
  • Minimum of two (2) years medical office experience preferred.
  • Previous experience with health insurance and patient billing preferred.
What We Offer

As a Patient Service Representative at Benefis Health System, you will have the opportunity to work in a dynamic and supportive environment that values excellence in patient care. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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