Senior Manager, Solution Consulting
4 days ago
ServiceNow is seeking a highly experienced and skilled Senior Manager, Solution Consulting - SLED to join our team. As a key member of our presales organization, you will be responsible for leading a team of Solution Consultants to deliver exceptional customer experiences and drive business growth.
Key Responsibilities- Lead a team of Solution Consultants to ensure they demonstrate relevance to customers, fully discover customer business and technical problems, deliver high-quality presentations and demonstrations, and execute proofs of concept successfully.
- Develop and maintain a recruiting pipeline of potential Solution Consultant candidates to meet future business demands.
- Work with regional sales managers to prioritize regional Solution Consulting efforts and assign resources to sales opportunities.
- Consistently evaluate progress against goals and ensure proper alignment of resources and effective utilization of skill sets within the assigned region.
- Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, and activity reporting.
- 7+ years of experience in presales, with a focus on the SLED sector.
- Deep experience working in a fast-growing IT environment, including software, cloud, or customer experience.
- Proven track record of managing presales teams as 1st line management.
- Strong understanding of CRM best practices and compliance regulations (e.g., FERPA, HIPAA) that impact CRM usage in SLED.
- Ability to motivate and inspire a growing team of Presales Solution Consultants.
- Experience in Value-Based Selling or Solution Selling.
- Thorough understanding of the SaaS Market space, the provision of PaaS-based solutions, and a broad understanding of Service Management practices.
ServiceNow is an equal opportunity employer and welcomes candidates from diverse backgrounds. We offer a dynamic and inclusive work environment, competitive compensation, and opportunities for growth and development.
As a ServiceNow employee, you will have access to a range of benefits, including flexible work arrangements, professional development opportunities, and a comprehensive compensation package.
We are committed to creating an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, please contact us for assistance.
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