Patient Access Representative II

2 hours ago


Birmingham AL USA, United States Conifer Revenue Cycle Solutions Full time
Job Summary

We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our patient access team, you will play a critical role in ensuring the smooth and efficient registration process for our patients.

Key Responsibilities
  • Provide exceptional customer service to patients and families, ensuring a positive and welcoming experience.
  • Collect and verify patient demographic information, including insurance and financial data.
  • Process patient registrations, including scheduling appointments and preparing necessary documentation.
  • Work closely with healthcare providers and staff to ensure accurate and timely registration of patients.
  • Utilize strong communication and interpersonal skills to resolve patient and provider issues in a professional and courteous manner.
Requirements
  • High school diploma or equivalent required; some college coursework or degree preferred.
  • 0-1 year of experience in a customer service or administrative role, preferably in a healthcare setting.
  • Strong typing skills (35 wpm minimum) and proficiency in PC/CRT/printer software.
  • Knowledge of medical terminology and healthcare industry practices a plus.
  • Ability to work in a fast-paced environment and maintain a high level of productivity and accuracy.
Work Environment

Our patient access team works in a dynamic and supportive environment, with opportunities for growth and development. As a Patient Access Representative II, you will have the chance to make a real difference in the lives of our patients and their families.

We offer a competitive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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