Patient Access Representative II

2 weeks ago


Tacoma WA USA, United States Conifer Revenue Cycle Solutions Full time
Job Summary

We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a Patient Access Representative II, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.

Key Responsibilities
  • Provide exceptional customer service to patients and families, ensuring a positive and respectful experience.
  • Collect and verify patient demographic and insurance information, ensuring accuracy and compliance with regulatory requirements.
  • Perform scheduling and registration functions, including verifying insurance coverage and obtaining necessary authorizations.
  • Collaborate with healthcare teams to ensure seamless patient flow and efficient use of resources.
  • Maintain accurate and up-to-date patient records, ensuring compliance with HIPAA and other regulatory requirements.
Requirements
  • High school diploma or equivalent required; some college coursework or degree preferred.
  • 0-1 year of experience in a customer service or healthcare-related role.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.
  • Basic computer skills and proficiency in electronic medical records systems.
Benefits

Conifer Revenue Cycle Solutions offers a competitive compensation package, including:

  • Hourly rate: $20.00-$26.25 per hour.
  • Shift differentials: $1.00-$2.50 per hour, depending on the shift worked.
  • Conifer observed holidays: time and a half pay.

We also offer a comprehensive benefits package, including medical, dental, vision, disability, and life insurance, as well as paid time off and 401(k) matching.



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