Patient Access Representative II

22 hours ago


Tacoma WA USA, United States Conifer Revenue Cycle Solutions Full time
Job Summary

We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a Patient Access Representative II, you will play a critical role in ensuring the smooth and efficient registration process for patients, while also providing exceptional customer service and support to our patients and families.

Key Responsibilities
  • Register patients for services, ensuring accurate and complete demographic information is collected and entered into our system.
  • Verify patient insurance coverage and benefits, and obtain necessary authorizations for services.
  • Collect and process patient payments, including copays, deductibles, and coinsurance.
  • Provide exceptional customer service to patients and families, responding to their needs and concerns in a timely and professional manner.
  • Collaborate with other departments, such as nursing and physician offices, to ensure seamless communication and coordination of patient care.
Requirements
  • High school diploma or equivalent required; some college coursework or degree preferred.
  • 0-1 year of experience in a customer service or healthcare-related role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare professionals.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
  • Basic computer skills, including proficiency in Microsoft Office and electronic medical records systems.
What We Offer
  • A competitive hourly rate of $26.25, with shift differentials available.
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.
  • Opportunities for professional growth and development, with a focus on advancing your skills and knowledge in the healthcare industry.


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