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Patient Access Representative II
2 months ago
We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our patient access team, you will play a critical role in ensuring the smooth and efficient registration process for our patients.
Key Responsibilities- Registration and Scheduling: You will be responsible for performing patient registration, scheduling, and pre-admission activities, ensuring accurate and complete demographic information is obtained.
- Customer Service: You will provide exceptional customer service to our patients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Financial Clearance: You will be responsible for verifying insurance coverage, benefits, and eligibility, as well as obtaining necessary authorizations for hospital services.
- Compliance: You will ensure compliance with all relevant laws, regulations, and Conifer standards, including proper handling of patient liability collections.
- Education: High school diploma or equivalent required; some college coursework preferred.
- Experience: 0-1 year of customer service experience; 0-1 year of administrative experience in a medical facility, health insurance, or related area preferred.
- Skills: Excellent communication and customer service skills; ability to work in a fast-paced environment; proficiency in PC/CRT/printer; knowledge of medical terminology and hospital operations.
You will be working in a hospital administration setting, with potential exposure to life-threatening patient conditions. You must be able to sit at a computer terminal for extended periods, occasionally lift/carry items weighing up to 25 lbs, and frequently stand, sit, and walk.
We offer a competitive benefits package and opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
