Patient Services Representative

1 week ago


Newport News, Virginia, United States The Center for Women's Health Full time

The Center for Women's Health is seeking a compassionate and experienced Patient Services Representative to join our dedicated team.

In this role, you will be the first point of contact for our patients, providing exceptional customer service and administrative support. Your responsibilities will encompass a range of tasks, ensuring a smooth and positive experience for every individual who walks through our doors.

Responsibilities:

  • Warmly greet patients and visitors, creating a welcoming atmosphere.
  • Manage incoming phone calls, answering inquiries and directing them appropriately.
  • Schedule appointments efficiently, ensuring optimal patient flow.
  • Process patient check-in and check-out procedures with accuracy and attention to detail.
  • Maintain patient records with confidentiality and precision.
  • Collaborate effectively with medical staff to ensure seamless operations.

Qualifications:

  • Proven experience in a customer service role, preferably within a healthcare setting.
  • Excellent communication and interpersonal skills, with a patient-centered approach.
  • Strong organizational and time management abilities, ensuring efficient workflow.
  • Proficiency in medical terminology and insurance procedures.
  • Computer literacy and familiarity with electronic health records (EHR) systems.

Benefits:

We offer a comprehensive benefits package to support our employees' well-being, including:

  • Competitive salary commensurate with experience.
  • Health insurance coverage.
  • Dental and vision insurance.
  • Paid time off.
  • 401(k) retirement plan with employer matching contributions.


  • Newport News, Virginia, United States Riverside Health System Full time

    About the RoleRiverside Health System is seeking a skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients within our department.Key ResponsibilitiesObtain and validate patient information, registering patients into our software system...


  • Newport News, Virginia, United States KEES Travel Full time

    **Job Summary**KEES Travel is seeking a highly skilled Guest Services Representative to join our team. As a Guest Services Representative, you will be responsible for ensuring our clients receive a welcoming and pleasant booking experience, as well as a comfortable stay.**Key Responsibilities:**Coordinate the guest experience process from initial contact to...


  • Newport News, Virginia, United States Riverside Health System Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Services Coordinator to join our team at Riverside Health System. As a key member of our healthcare team, you will play a vital role in ensuring the safe and efficient transportation of patients, their belongings, and medical equipment.Key ResponsibilitiesCollaboration and...


  • Newport News, Virginia, United States TEKsystems Full time

    Job OverviewPatient Services Coordinator What you can expect...Standard Working Hours – Monday to Friday, 8:30 AM to 5:00 PMAttractive CompensationBusiness Casual AttireChance to be part of a prominent Medical Practice Key Responsibilities:· Welcoming patients upon arrival· Conducting patient registration and check-out procedures· Gathering insurance...


  • Newport News, Virginia, United States Ladgov Corporation Full time

    Job SummaryLadgov Corporation is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Support: Respond to customer inquiries and resolve issues in a timely...


  • Newport News, Virginia, United States BayPort Credit Union Full time

    Job SummaryThe BayPort Credit Union is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our branch operations, you will be responsible for providing exceptional service to our members, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProvide quality service to...


  • Newport News, Virginia, United States IHOP Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Host to join our team at IHOP. As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience. If you have a passion for delivering exceptional service and creating a welcoming atmosphere, we want to hear from you!Key ResponsibilitiesGuest Greeting...


  • Newport News, Virginia, United States Navy Federal Credit Union Full time

    About the RoleWe are seeking a highly skilled and motivated Member Service Representative to join our team at Navy Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their needs are met and exceeded.Key ResponsibilitiesAnalyze and Resolve Issues: Research and resolve problems...


  • Newport News, Virginia, United States Hampton Roads Transit Full time

    Company Overview: Hampton Roads TransitPosition Title: Customer Service Representative II (Part-Time)Location: Newport News, VACompensation: Hourly WageRole Summary: The Customer Service Representative II plays a crucial role in delivering exceptional customer service in alignment with company standards. This position involves efficiently processing sales...


  • Newport News, Virginia, United States Riverside Health System Full time

    Job Summary: We are seeking a highly skilled Patient Access Representative to join our team at Riverside Health System. As a key member of our registration team, you will be responsible for ensuring the integrity of patient registration data.Key Responsibilities:Register all patient types within their departmentWork daily reports and account work queues to...


  • Newport News, Virginia, United States Ferguson Full time

    About FergusonFerguson is a leading value-added distributor across various end markets, delivering local expertise, value-added solutions, and a comprehensive portfolio of products. Our extensive network spans 34,000 suppliers and over one million customers, making us a trusted partner in the industry.Job SummaryWe are seeking a highly motivated and...


  • Newport News, Virginia, United States REI Management Services LLC Full time

    We are a leading provider of marketing and sales solutions, renowned for our innovative approach, creativity, and commitment to delivering exceptional customer experiences. As a Verizon Customer Service Associate at REI Management Services LLC, you will play a vital role in promoting our customers' success, leaving a lasting impression of distinction and...

  • Financial Counselor

    3 days ago


    Newport News, Virginia, United States LifeSpan Full time

    Job Summary:LifeSpan is seeking a highly skilled Financial Counselor to join our Patient Financial Services team. As a Financial Counselor, you will play a critical role in ensuring that patients receive the financial support they need to access quality healthcare services.Key Responsibilities:Interview patients to determine their financial needs and...


  • Newport News, Virginia, United States Newport Hospital and Health Services Full time

    Position Overview:We are looking for a dedicated professional to become part of our team at Newport Hospital and Health Services. In this role, you will be integral to our healthcare operations, responsible for obtaining blood specimens, managing patient samples, and supporting various laboratory functions.Qualifications:Completion of high school or...


  • Newport News, Virginia, United States Samaritan Health Services Full time

    JOB SUMMARY/PURPOSEThis is a training role that encompasses a formal Certified Nursing Assistant (CNA) course along with practical on-the-job training, aimed at equipping the employee for a future position as a CNA.DEPARTMENT OVERVIEWThe Medical Surgical unit is dedicated to the care of critically ill adults and those requiring both urgent and elective...


  • Newport News, Virginia, United States Riverside Health System Full time

    Job SummaryThe Client Services Representative is a key member of the Riverside Health System team, responsible for providing exceptional laboratory outreach and communication services to physicians and healthcare providers. This role requires a high level of professionalism, attention to detail, and excellent written and verbal communication skills.Key...


  • Newport News, Virginia, United States 3 Rivers Logistics Inc. Full time

    Job Overview3 Rivers Logistics Inc. is a leading third-party logistics brokerage seeking a highly motivated and results-driven Freight Sales Representative to join our team. As a Freight Sales Representative, you will be responsible for building and maintaining relationships with clients, identifying new business opportunities, and driving revenue growth.Key...


  • Newport News, Virginia, United States Beech Tree Inn and Cottage Full time

    Job SummaryWe are seeking a charismatic and welcoming individual to join our team as a Guest Greeter at the Beech Tree Inn and Cottage. As the face of our charming bed and breakfast, you will be responsible for providing exceptional guest experiences and creating a warm and inviting atmosphere for our visitors.Key ResponsibilitiesGreeting and Welcoming...


  • Newport News, Virginia, United States D&L Parts Co Full time

    About the RoleWe are seeking a highly skilled and motivated Counter Sales Representative to join our team at D&L Parts Co. As a Counter Sales Representative, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesLearn and maintain in-depth knowledge of our products, procedures, and policies...


  • Newport News, Virginia, United States Watsco Full time

    Responsibilities as a Team Member: Are you seeking an exciting position in a vibrant atmosphere with a collaborative team representing a leading name in climate control solutions? The Sales Counter Representative plays a crucial role at our well-established wholesale distribution center for climate control products. The primary objective of this position is...