Property Leasing Consultant
2 weeks ago
Company: WESTERN WEALTH COMMUNITIES
Position: Leasing Professional
SUMMARY
As a Leasing Professional, your primary focus will be on assisting prospective residents in finding their ideal home while providing exceptional support to current residents. Your ability to understand market dynamics and exhibit a strong sales acumen will be essential in achieving success in this role. To excel as our next leasing expert, you should prioritize customer service, demonstrate strong organizational capabilities, and possess a people-oriented mindset.
POSITION DETAILS
This is a full-time, permanent position requiring 40 hours per week.
REPORTING STRUCTURE
This role reports directly to the Property Manager.
KEY RESPONSIBILITIES
- Conduct all sales and leasing activities to meet the community's revenue and occupancy objectives by engaging with prospects through various channels, conducting property tours, processing applications, and facilitating a seamless move-in experience.
- Inspect apartments prior to resident occupancy to ensure they are ready for move-in and coordinate with maintenance for any necessary preparations.
- Stay updated on market trends and competitor activities that may influence occupancy rates, while developing and executing effective marketing strategies to maintain high occupancy levels.
- Implement marketing initiatives to attract potential residents, including referral programs and online advertising, while adhering to community-specific marketing plans.
- Utilize property management software to manage leasing activities, track apartment availability, and maintain accurate resident and prospect information.
- Ensure the community and model units meet company standards by regularly inspecting the leasing area and coordinating maintenance needs.
- Follow up with prospects and new residents to ensure satisfaction and encourage lease renewals through effective communication.
- Support the lease renewal process by preparing necessary documentation and engaging with residents prior to their lease expiration.
- Address resident inquiries and concerns promptly, taking necessary actions to resolve issues or escalate them as needed.
- Be prepared to perform additional tasks as required to support property operations.
QUALIFICATIONS
To be successful in this role, candidates must demonstrate the ability to fulfill all essential functions effectively. Reasonable accommodations may be made for individuals with disabilities.
EDUCATION AND EXPERIENCE
- High School Diploma or equivalent required.
- Valid driver's license is necessary.
- Associate or Bachelor's degree is preferred.
- Prior experience in sales or customer service is essential; leasing experience is a plus, along with Fair Housing training.
- Certification such as NALP is advantageous.
PERSONAL SKILLS
- Proficient in operating standard office equipment and software, including Excel, Word, and PowerPoint.
- Excellent verbal and written communication abilities.
- Strong customer service orientation and organizational skills.
- Attention to detail and effective follow-up capabilities.
- Professional demeanor and appearance.
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