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Senior Account Executive
2 months ago
NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers.
Job SummaryThe Senior Account Executive interacts with clients on a day-to-day basis while developing and maintaining relationships with both client and carrier representatives. This individual will research, analyze, and evaluate medical, life, disability and other benefit plans and act as a benefit advisor to clients.
Key Responsibilities- Negotiates terms, conditions, coverage limits and pricing with carriers and wholesalers.
- Develops and maintains ongoing relationships with clients; acts as the subject matter expert on Health & Welfare Benefits and vendor/carrier products and services.
- Maintains a project plan to ensure client deliverables are provided on time. Delegates work to more junior team members to ensure completion.
- Uses online carrier tools to develop quotations, prepare pre-renewal information and update client proposal tables.
- Builds and maintains strong relationships with carriers, companies and clients. Keeps clients apprised of appropriate industry trends and events, including all state and federal regulatory issues.
- Maintains relationships with carrier representatives in order to better understand available products and services in the marketplace and recommend them to clients.
- Anticipates client needs and identifies the strategies to solve them.
- Reviews request for proposals and insurance plan analyses, negotiates with carriers and recommends renewal actions. Oversees implementations of new business.
- Understands and articulates alternative funding strategies.
- Works with director to develop and execute client strategy plan and defined deliverables.
- Oversees open enrollment process for clients; reviews employee presentations and communication materials.
- Conducts and presents annual client compliance audits.
- Genuinely understands client financial mechanics and projections.
- Keeps clients apprised of appropriate industry trends and events, including all state and federal regulatory issues. Explains legislative guidelines including COBRA, HIPPA, ERISA, Section 125, and Health Care Reform to clients; keeps clients aware of updates on relevant issues.
- Interprets plan rules to ensure compliance with Plan Documents and Summary Plan Descriptions (SPDs).
- Reviews the work of the Account Managers on the team and provides informal mentorship to them.
- Ensures all client data is entered into CRM System (Salesforce) in a timely manner.
- May have direct supervisory responsibility of junior team members.
- Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services.
- Ability to work independently and anticipate client and team needs.
- Effective time management and decision-making skills.
- Diligent follow-up skills.
- Ability to express ideas clearly in both written and oral communications.
- Strong Microsoft Excel and PowerPoint skills.
- Commanding presentation and public speaking abilities.
NFP is proud to offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
The base salary range for this position is $60,000 - $160,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
