Automotive Service Consultant
2 weeks ago
Automotive Service Consultant Position at Dayton Andrews Chrysler Dodge Jeep Ram
The role of the Automotive Service Consultant is vital in delivering outstanding service to clients and managing vehicle maintenance in line with organizational standards. The successful applicant will take charge of the customer journey, ensuring a smooth service experience from initiation to completion.
Position Overview:
- Greet clients upon arrival at the Service Department and initiate repair orders
- Utilize CDK dealer management software to document repair orders
- Offer cost estimates based on assessments conducted by technicians
Qualifications:
- Skills: Strong time management, excellent customer service, and ability to thrive in a dynamic environment
- Education: Proficient communication skills, with a basic understanding of automotive mechanics preferred
- Experience: At least 2 years in a customer service capacity
Desirable Attributes:
- Prior experience as a service consultant in an automotive dealership
- Knowledge of manufacturer warranty services and recall processes
- Familiarity with CDK Dealer Management Software
- Solid grasp of automotive mechanics
This full-time position offers a structured work schedule and the potential for career advancement within the organization. Dayton Andrews is committed to fostering a diverse and inclusive workplace.
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